Trust Associate I

Wintrust Financial Corp.•Grand Rapids, MI

48d•$42,000 - $55,000•Hybrid

About The Position

Self-motivated team player who will oversee and ensure timely and accurate distribution of all deliverables and is able to work independently. Under limited supervision, the Trust Associate I is responsible for administrative support for one or more Trust Administrators who manage accounts including investment management agency, custody, and personal trusts by performing a wide variety of tasks related to serving trust clients by handling daily transaction workflow, creation, and maintenance related responsibilities. From time to time the TA may be asked to provide support for additional Trust Officers.

Requirements

Bachelor's degree preferred
1-3 years in a supporting role
Excellent Microsoft Office suite skills
Good skills in applied mathematical formulas
Skill in word processing and spreadsheets
Ability to clearly articulate issues, problems, solutions, concerns, and other information in verbal and written communications
Attention to detail and accuracy
Ability to multitask, follow instructions and have a keen attention to detail

Responsibilities

Adheres to all internal and external regulatory requirements, standards, guidelines, policies, and procedures, under the strictest confidentiality.
Works with the Trust Officer and can work independently to complete daily tasks including utilizing proper forms, processes and procedural elements that pertain to specific daily workflow.
Works with internal operations staff regarding account openings, closings, and asset transfers (if applicable) and basic daily tasks including incoming mail, outgoing mail, phone coverage.
Responds to customer and internal account inquiries, performs necessary research requested for resolution of each matter, and provides follow up, as necessary, in a timely manner.
Creates and maintains proper electronic documentation and ensures account paper files are in good order and that account coding is accurate and maintained.
Accurately executes cash movement disbursements (e.g., check requests, ach or wiring funds, paying bills) and receipt of funds, establishes new accounts, maintains account information, closes accounts, executes trade orders in a timely manner.
Prepare initial asset collection documents and monitor collection process from receipt through confirmation of correct cost basis.
Performs standard daily account monitoring and notifies the Trust Officer when overdrafts or large balances are discovered.
Creates and organizes PowerPoint slide presentations and Excel spreadsheets when necessary.
May attend client meetings with Trust Officer and perform special projects as assigned.
Acts as backup for another TA, if necessary, on intermittent basis.