Trust Operations Associate I

Corefirst Bank & Trust•Topeka, KS

1d•Onsite

About The Position

The Trust Operations Associate I – Cash Operations and Administration is responsible for ensuring the accurate and timely processing of disbursements, income transactions, and updates to trust client accounts. This role supports daily cash operations and performs clerical duties within the Trust Operations Department. Additionally, the associate will serve as a backup for other department positions as necessary, ensuring continuity and responsiveness in operations. Please note this description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

Experience in accounts payable and accounts receivable processes preferred
High school diploma or equivalent
Ability to read and follow technical system instructions
Strong attention to detail with a high level of accountability for accuracy
Capacity to manage a high volume of work efficiently
Self-motivated, with a demonstrated work ethic and ability to work both independently and as part of a team
Strong interpersonal skills with the ability to establish and maintain effective working relationships
Excellent organizational skills with the ability to prioritize and multitask
Intermediate Microsoft Excel skills
Strong written and verbal communication skills with both internal and external clients
Commitment to CoreFirst Values: Respect, Communication, Integrity, Initiative, and Accountability
Focus on internal/external customer service, compliance, ethics, perseverance, and time management
Applicants must pass a drug screen and background check.

Responsibilities

Monitor and reconcile outstanding checks, ensuring accuracy and timely follow-up
Research and process litigation documentation and payments
Help maintain organized electronic and physical filing systems
Process and verify daily disbursements, ensuring proper authorization and documentation
Perform system updates, including entering new information, updating records and enduring data accuracy across platforms
Perform 3-way reconciliation for transactions and monitor for duplicate payments
Support account reconciliation to resolve discrepancies
Process non-investment income receipts, ensuring timely and accurate credit to client accounts
Conduct monthly fee assessments, produce invoices, and post income
Maintain accurate records of fee assessments and collections
Monitor overdrafts and ensure accurate posting of wires and disbursements
Notify management of any discrepancies
Assist with external audits and regulatory exams by providing documentation as needed
Provide support and backup for other departmental roles as needed
Maintain a professional and positive attitude toward customers all times