Trust Advisor

Northern Trust•Houston, TX

About The Position

The Trust Advisor manages and services a portfolio of wealth management clients, coordinating daily account activity and responding to service requests from clients and partners. The role works with clients and their advisors to understand client needs and goals, applies knowledge of account agreements and governing documents, and develops familiarity with fiduciary duties, applicable laws, advisory services, investments, banking products, and prudent investment principles. The advisor uses internal resources and collaborates with internal partners and external advisors to identify client needs, solutions, and opportunities to strengthen relationships. The role also supports business development and continues to build advisory skills through training and experience. Applicants must be authorized to work in the United States without current or future employment-based visa sponsorship. Northern Trust describes its culture as flexible and collaborative, encourages internal movement, and emphasizes inclusion and community involvement. Reasonable accommodations are available during the employment process.

Requirements

Knowledge of financial products, operations, and accounting systems, usually acquired through related experience.
General business knowledge, including accounting knowledge usually acquired through coursework, to oversee client transactions.
Developing knowledge of investments, advisory relationships, estate planning, financial planning, capital markets, banking, and operations.
Emerging knowledge of fiduciary standards and practices.
Analytical, negotiating, problem-solving, and sales skills.
Ability to explain complex information to others in a straightforward manner.
Excellent time-management skills.
Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future.

Nice To Haves

College or university degree and/or relevant proven work experience with client relationships and wealth planning is preferred.
Three to five years of experience in asset servicing, relationship management, or related fields.

Responsibilities

Coordinate account management, ensuring prompt execution and follow-up on client activity and service requests.
Obtain information and documentation, communicate with clients and vendors, and resolve service issues.
Execute daily client activity and maintain appropriate written and verbal communication with clients.
Develop and maintain working knowledge of governing documents and account agreements.
Manage an assigned wealth management client base and work with clients and their advisors to understand client needs and goals.
Apply knowledge of advisory services, estate and financial planning, capital markets, banking, asset management, and prudent investment principles.
Develop knowledge of fiduciary duties and applicable laws, including trust and tax law.
Use Northern Trust resources and collaborate with internal partners and external advisors to identify client needs, solutions, and relationship-enhancement opportunities.
Provide responsive and tactful client service, maintain proactive client contact, and manage time effectively.
Assist service team partners with business development, including preparing and delivering client presentations.
Cultivate referral-source and center-of-influence relationships and identify and develop new business opportunities.
Continue developing advisory skills through training and experience.