TruServices Order Management Intern

TRUMPF Group • Farmington, CT

5d

About The Position

As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team. Our company culture, which values collaboration and mutual trust, creates the ideal framework for boldly trying new things and questioning the status quo. Our technologies inspire people to develop and produce things that are currently unimaginable. Whether lasers, machine tools, EUV or electronics - TRUMPF is building technological worlds for future generations. Are you ready for new challenges? TRUMPF is seeking a motivated and detail-oriented TruServices Order Management Intern to support the sales team with order processing, sales administration, and process improvement projects. This position will provide hands-on experience with the sales order process from the time an order is received through order completion. The intern will help review orders for accuracy, identify process issues, maintain order information, and assist with projects focused on improving the efficiency and accuracy of the order management process. The Internship will be from January 2027 to August 2027 for at least 32 hours a week The ideal candidate is organized, analytical, comfortable working with data, and interested in learning how sales and order management processes support the overall customer experience.

Requirements

• Strong attention to detail and organizational skills.
• Good written and verbal communication skills.
• Strong problem-solving and analytical abilities.
• Comfortable working with Microsoft Excel, Word, and PowerPoint.
• Ability to work with large amounts of information while maintaining accuracy.
• Ability to prioritize multiple tasks and meet deadlines.
• Willingness to learn new systems and processes.
• Ability to work independently while also working effectively with a team.
• Must be a student enrolled in accredited university or institution pursuing an undergraduate degree in related filed.

Responsibilities

• Assist with reviewing the current order management process and identifying areas for improvement.
• Document current and future order-processing procedures.
• Identify repetitive or unnecessary steps within the sales order process.
• Help develop recommendations to improve order accuracy and processing time.
• Assist with creating process maps, checklists, and work instructions.
• Help identify common causes of order delays and develop potential solutions.
• Track process issues and assist with identifying trends.
• Support projects designed to improve communication between Sales and Order Management.
• Assist with developing tools, reports, or spreadsheets that improve order visibility.
• Help measure the results of process improvements and communicate findings to the team.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern