Part Time Truist Honors Program Support

Central Piedmont Community College•Levine Campus - Matthews, NC

2d•Onsite

About The Position

The Truist Honors Program Support role performs office tasks primarily involving data entry, scheduling, and progress tracking for Truist Honors Scholars. The position supports program administration by maintaining completion records and computerized databases, arranging events and appointments, sending reminders, recording attendance, and organizing files. It also responds to inquiries, prepares correspondence and reports, and may help monitor supplies. The role works with the Honors Program Coordinator to manage program responsibilities and supports or organizes in-person and virtual events, activities, and sessions. It requires a consistent physical presence in the designated honors space, with minimal remote work to respond to communications or scholar needs during travel or activities outside common hours. The position shares responsibility for supervising honors scholars, including during travel, and reports to the Honors Program Faculty Director.

Requirements

Knowledge of standard office procedures and equipment.
Knowledge of computer and office applications, including Microsoft Office 365.
Experience using Canva to design event materials, presentations, and digital content.
Proficiency with Microsoft Office Suite applications, including PowerPoint, Excel, Outlook, Word, and Teams.
Ability to work well with individuals from diverse backgrounds.
Strong communication skills and responsiveness to urgent matters.
Flexibility for occasional travel and work outside standard hours.
CPCC and Honors Program graduates are eligible; current or active honors program scholars are ineligible.
Ability to support a schedule of 28 hours per week over four days, with hours between 8 a.m. and 8 p.m.; morning, afternoon, and evening hours may be required depending on events and travel.
Ability to maintain a consistent physical presence in the designated honors space.

Nice To Haves

General knowledge of word processing and spreadsheets, including data entry.
Strong communication skills and ability to work with students and adapt to their needs and the needs of the honors program.
Ability to take initiative and work independently and as part of a team.
Canvas experience.

Responsibilities

Enter data for Truist Honors Scholars and set up and track program completion status.
Schedule events, appointments, and rooms using the online platform; send event and activity reminders and record attendance.
Create and update unit files, retrieve and re-file records, and purge inactive files.
Maintain computerized honors program databases and update or purge records as needed.
Work autonomously, take initiative, and move projects forward with minimal supervision.
Assess and address student and scholar needs proactively and effectively.
Prioritize tasks, stay organized, and follow through to meet deliverables.
Communicate with Truist Honors Program Scholars and support events and marketing as assigned.
Respond to inquiries and requests using independent judgment within established guidelines; serve as an informational resource to staff.
Monitor inventory and supplies and complete orders as needed.
Answer phones, provide information, explain procedures, refer calls, take messages, and screen requests for the supervisor.
Research inquiries by contacting appropriate people and, when needed, contact questioners with answers.
Select and mail form letters, brochures, and other prepared correspondence.
Type and proofread memos, correspondence, and other printed materials.
Gather and summarize information and produce reports as needed.
Work with the Honors Program Coordinator to ensure program responsibilities are managed effectively.
Support and/or organize Honors Program events, activities, and sessions in person and virtually.
Share responsibility for supervising honors scholars, including during travel.
Perform other duties as assigned.