True North AmeriCorps Program Coordinator II

Lake Superior YMCA • Duluth, MN

5d • $45,000 - $48,000 • Onsite

About The Position

Lead the day-to-day operation of the True North AmeriCorps Program by recruiting, onboarding, supporting, training, and acting as a resource for AmeriCorps members and host sites and overseeing the marketing, and community outreach process for the program in conjunction with other YMCA departments.

Requirements

• Bachelor's degree or Associate’s degree in education, social work, psychology, human services, or related field — or equivalent relevant experience.
• At least one year of experience working or volunteering with youth in grades K-8th grade.
• Certifications: Basic CPR/AED and First Aid for adults, children, and infants (required). Training can be provided upon hire. Higher levels of certification are accepted.
• Commitment of supporting principles of equal opportunity and affirmative action to achieve a diverse work environment.
• Must be able to pass a Truescreen and Fieldprint background check.

Nice To Haves

• Experience supporting youth grades K-8 with their social competencies and interpersonal skills in a school or program setting

Responsibilities

• Provides regular ongoing support, oversight, and engagement with AmeriCorps members through email, phone, web-based systems, and in-person communication.
• Documents and mediates issues with members and their supervisors; coaches and mentors service members; solves problems with all parties.
• Handles any incidents in a prompt, efficient, and professional manner in accordance with outlined policies and procedures.
• Coordinates the member recruitment process with the HR department including bringing ideas for innovative marketing and community outreach strategies and materials in alignment with YMCA branding standards.
• Works with HR manager to facilitate the member application process screening applicants for eligibility, connecting with and following up with host sites, tracking progress, and following up with members in a timely manner.
• Works with HR Manager to manage the member enrollment process including initiating and monitoring background checks, federal AmeriCorps enrollment, and personnel file management ensuring strict compliance to AmeriCorps regulations.
• Coordinates the member exit process (including termination) ensuring all AmeriCorps requirements are met and documented, communicating with members, supervisors, program director, and the Human Resources Department.
• Leads the planning and delivery of orientation and ongoing training for members and site supervisors. Assists in assessing the impact and advising continuous improvement.
• Assists and provides oversight to member data collection by reviewing multiple online databases and supporting members in meeting deadlines.
• Supports community-building and positive member experiences including organizing engagement and appreciation events like National AmeriCorps Week.
• Follows AmeriCorps compliance regulations in all aspects of the position.
• Organizes and administers strategic initiatives including Global Youth Service Day.
• Strengthens, maintains, and supports the development of partnerships with key program partners, organizations, businesses, schools, and community leaders.
• Participates as a leader or member of staff committees, leadership groups, and community groups supporting exchanges of ideas, event planning, and more.
• Directly supervises and provides day-to-day support to one or more AmeriCorps members and provides high level oversight to 30+ AmeriCorps members weekly.
• Works with the Central Services team on budget for recruitment, supplies, trainings, and special events.
• Manages Partner Site accurate recording of in-kind hours and other in accordance with AmeriCorps regulations.
• Participates in Association and Branch fundraising efforts.
• Actively works to understand and promote equity, dimensions of diversity, and anti-racism.
• Represents and promotes the YMCA in the local community in a highly professional manner; develops positive working relationships with other organizations, businesses, and governmental entities.
• Fosters an inclusive environment appreciative of differences in the workplace. Meaningfully participates in and leads efforts to support the Y’s commitment to equity and diversity.
• Completes other duties as assigned and meets deadlines.
• Provides support with grant submission for local and national funders along with special events.

Benefits

• Retirement accounts (You can contribute at any time, but the Y will contribute 12% after two years of service with 1,000 hours in each of the two years)
• Medical, Dental, Vision, and Life Insurance Plans
• Medical and Dependent Flexible Spending Accounts available
• Long and Short-Term Disability Coverage
• Employee assistance program
• Complimentary nationwide 2 adult family membership to the Y
• Discounts on programs, summer camps, YMCA Camp Miller
• Paid time off (About 120 hours/ year and starting with 40 hours)
• Paid parental leave
• Subscription to the Calm app
• Bereavement leave
• Paid holidays
• Team member referral program
• Employee engagement and appreciation activities
• Growth and development opportunities
• Free parking
• Leadership certification and related training offered and encouraged

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree