Trucking Dispatcher
About The Position
Eagle Systems, Inc. is seeking a highly organized and detail-oriented Intermodal Trucking Dispatcher to coordinate the daily movement of containers between rail yards, ports, customer facilities, and distribution centers. The ideal candidate will excel in a fast-paced environment, communicate effectively with drivers and customers, and ensure efficient utilization of equipment while maintaining exceptional service levels. Eagle Systems utilizes cutting-edge technology to improve visibility and create efficiencies to meet and exceed our client's expectations and provide our drivers with tools that make them successful. Eagle Systems is employee-focused and understands that each of our dispatch team members are critical and invaluable to our success.
Requirements
- Knowledge of Ports and Railroads
- Knowledge of FMCSA Regulations, safety rules and DOT preventable truck maintenance
- Experience working with owner operator drivers
- Excellent written and verbal communication skills
- Capable of working independently as well as in a team environment
- Knowledge of logs related to commercial/intermodal carriers
- Computer skills-must be confident utilizing the Google suite of products (docs, sheets, Gmail, etc) and Microsoft Excel
Nice To Haves
- Bilingual in Spanish and English preferred but not required
Responsibilities
- Dispatch and monitor intermodal drivers to ensure on-time pickup and delivery of containers.
- Coordinate freight movements between rail terminals, ports, warehouses, and customer locations.
- Communicate daily with drivers regarding load assignments, route changes, delays, and operational updates.
- Track container status, appointments, chassis availability, and equipment utilization.
- Monitor driver hours-of-service (HOS) compliance and safety requirements.
- Resolve service issues, delays, and unexpected operational challenges.
- Maintain accurate dispatch records and update transportation management systems (TMS).
- Communicate with customers regarding shipment status, scheduling, and service concerns.
- Coordinate with railroads, steamship lines, brokers, and terminal personnel.
- Review and optimize routes to maximize productivity and minimize empty miles.
- Ensure compliance with company policies, DOT regulations, and customer requirements.
Benefits
- Employer paid medical/dental/vision
- Paid vacation, sick and holiday
- 401k with company match
- Employee Stock Ownership Program (ESOP)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
