Part-Time Truck Unloader (Required 6am Start)

Kohl'sStevens Point, WI
Onsite

About The Position

In this role, you will deliver excellent customer service and consistent execution of store operations. You will efficiently process freight, replenishment, and omni channel operations. This is a part-time position with a required 6am start time, typically from 6am to 12pm.

Requirements

  • Excellent customer service skills and ability to multi-task with strong attention to detail
  • Verbal/written communication and interpersonal skills
  • No retail experience required
  • Must be 16 years of age or older
  • Flexible availability, including days, nights, weekends, and holidays
  • Ability to perform the accountabilities listed in the “What You’ll Do” Section.
  • Ability to satisfactorily complete company training programs.
  • Ability to comply with dress code requirements.
  • Basic math and reading skills, legible handwriting, and basic computer operation.
  • Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
  • Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
  • Ability to withstand exposure to varying temperatures, humidity, and other elements while performing certain job duties, including without limitation, stockroom operations, truck unloading, etc.
  • Perform work in accordance with the Physical Requirements section.
  • Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
  • Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
  • Ability to stand/walk for the duration of a scheduled shift.
  • Ability to visually verify information and locate and inspect merchandise.
  • Ability to comply with health and safety standards.

Nice To Haves

  • Client facing retail or service industry experience

Responsibilities

  • Receive and process product, including unloading truck shipments and execute stockroom operations and omni channel fulfillment
  • Replenish the sales floor as necessary based on sell through and seasonal changes
  • Engage customers by greeting them and offering assistance with products and services
  • Execute all product protection standards
  • Participate in the training process for new hires on Kohl’s brand standards, product knowledge, inventory procedures, productivity standards, tools and resources and as directed by store leadership
  • Act with integrity, honesty and foster teamwork in an engaged and inclusive culture
  • Exercise good judgment and discernment when making decisions; take appropriate partners as needed
  • Demonstrate a customer service mindset, anticipating customer needs and satisfactorily resolving issues
  • Support point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience
  • Meet or exceed individual goals (e.g., productivity, credit, loyalty)
  • Accomplish multiple tasks within established timeframes
  • Follow company policies, procedures, standards and guidelines
  • Maintain adherence to company safety policies for the safety of all associates and customers
  • Receive, understand and proactively respond to direction from supervisors/managers and other company personnel
  • Other responsibilities as assigned

Benefits

  • Kohl’s has been caring for families for more than 60 years, both the unique and diverse families that shop us every day and the Kohl’s family we all belong to. Caring is something that is core to who we are as a brand, and we believe that truly caring means being there for the good stuff, the bad stuff and the real stuff. Kohl’s is committed to creating a healthy and safe workplace for our associates. We seek out talent that shares our values and strive to support their journey toward fulfillment at work, at home and within our communities.
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