Truck Shop Manager

LV Petroleum•Eagleville, MO

4d•Onsite

About The Position

LV Petroleum is opening a brand-new truck service shop in Eagleville, MO, and is looking for an experienced Truck Shop Manager to help build and lead the operation from the ground up. The new shop is scheduled to open at the end of October, and the selected candidate will have the opportunity to train at an established location before opening day. This role offers a direct opportunity to help build the team, establish the culture, and set the standard for a brand-new shop.

Requirements

Previous experience managing a truck service, diesel, heavy-duty repair, or similar operation.
Strong knowledge of heavy-duty truck and trailer repair.
Proven leadership experience managing technicians and service personnel.
Strong understanding of shop operations, labor management, productivity, and profitability.
Excellent customer service and communication skills.
Ability to analyze KPIs and financial performance and turn results into action.
Strong problem-solving and decision-making skills.
Ability to work effectively in a fast-paced environment and manage multiple priorities.
Commitment to safety, quality, and operational excellence.
Proven experience leading truck service, diesel repair, or related service center operations.
Strong technical knowledge of heavy-duty truck and trailer systems.
3+ years in a supervisory/management role; preferably in truck stop, service bay, or logistics environments.
A hands-on leadership style with the ability to train and inspire a diverse team.
Comfort using systems for scheduling, work order management, and parts inventory.
A valid driver’s license and willingness to work flexible hours (nights, weekends, holidays).

Nice To Haves

Associate or Bachelor’s degree preferred

Responsibilities

Take ownership of the shop’s day-to-day operations, team performance, customer experience, and financial results.
Oversee heavy-duty truck and trailer repair operations while ensuring work is completed safely, efficiently, and to a high standard.
Recruit, train, coach, and develop technicians and service staff to build a strong, high-performing team.
Monitor sales, labor costs, productivity, and key performance indicators while identifying opportunities to grow revenue and improve profitability.
Ensure technicians have the resources, parts, and information needed to complete repairs efficiently and minimize customer and equipment downtime.
Serve as a leader and primary escalation point for customers, ensuring concerns are addressed professionally and every driver leaves better than they arrived.
Champion a strong safety culture and ensure the shop follows all company policies, regulatory requirements, and industry standards.
Monitor parts, supplies, tools, and equipment to ensure the shop is properly equipped to operate efficiently.
Review operational and financial results and take action to improve productivity, service quality, customer satisfaction, and profitability.
Establish a team environment built around accountability, teamwork, safety, quality, and exceptional service.