Truck Service Technician 2

HOLT Group•Pharr, TX

7d•Onsite

About The Position

Diagnoses, repairs, reconditions, and adjusts key systems and components of trucks and related equipment. This is a mid-level position, generally requiring more than three years of experience and/or demonstrated job-relevant knowledge/skills. A level two technician possesses moderate knowledge of the field's standard and technical concepts, practices, and procedures. They perform a variety of standard, complex, and technical tasks, work with indirect supervision, are self-starting, and often contribute as a team member on large projects. The incumbent is expected to model company mission and core business values, collaborate with key internal/external resources, and participate in ongoing self-development.

Requirements

Ability to meet all requirements as outlined in Leveling Description Guide to include; Basic Requirements, Electrical System, Engine Systems, AC/Heat System, Fuel System, Compressed Air Systems, Cooling System, Rear Differential, Intake/Exhaust Systems, Drive Train Components, Clutches, Tier IV Engine Emission Systems and Transmissions
Ability to meet all technical and performance requirements for a level one technician
Solid knowledge of equipment and tools, including their designs, uses, repair, and maintenance
Sound knowledge and proficiency with current computer software, related hardware, and electronic systems diagnostic tooling
Operation and control skills of vehicle fleet
Problem-solving and troubleshooting skills
Verbal communication skills
Exceptional skills in customer service
Excellent time management and organizational skills
Ability to follow logical troubleshooting procedures
Ability to work independently and as part of a team
Ability to operate a conventional forklift
Ability to operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair & overhead crane
Ability to operate a vehicle on public roads
Ability to make precisely coordinated movements of the fingers of one or both hands in order to grasp, manipulate, or assemble very small objects
Ability to read, write, and understand information
Ability to listen to and understand information and ideas presented through spoken words and sentences
Ability to complete HOLT's VBL Classes, model HOLT's VBL Culture, and successfully apply the tools (Learn)
High school diploma or equivalent, accreditation from a technical school or an applicable skilled trades program required
At least two years of experience required
AC Certification Required
Brake System Certification Required
Has met HDSI requirements for Service Tech 1; Ability to complete HOLT's VBL Classes, model HOLT's VBL Culture, and successfully apply the tools
On-going Safety Training required
Must own and maintain the necessary tools to efficiently perform the job
Valid driver’s license and acceptable driving record

Nice To Haves

three or more years of experience preferred
CDL – Class A or B preferred
ASE – Medium/Heavy Truck Certification four or more preferred

Responsibilities

Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models, and processes to ensure alignment with our Vision, Values, and Mission
Troubleshoots and diagnoses moderately complex engine malfunctions and failures with direction and minimum supervision
Performs thorough engine and related equipment repairs on trucks and trailers with direction and minimum supervision
Disassembles, inspects, determines parts required, and reassembles to factory specifications within TRGs
Provides quality control/assurance inspections of completed tasks to include road testing
Uses computers and related software to assist in diagnosing and reprogramming engines
Completes documentation for service reports, timecards, parts requisition and returns
Interprets and utilizes information from operating, maintenance, online resources, and service manuals/bulletins
Operates equipment and vehicles with possession of all necessary licenses and certificates
Adheres to contamination control and HAZMAT rules and regulations
Maintains all company equipment, tools, and vehicle in a good, clean, and working order
Communicates job progress to supervisor and customer as needed
Works overtime as required by workload and customers’ needs
Projects professionalism with both internal and external customers, including personal appearance
Acts as a mentor and coach to lower level Technicians
Completes all assigned Technician Training Path courses and safety training
Consistently maintains an average rework of less than 1%
Ensures a positive average variance consistently
Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
Requires regular and punctual employee attendance
Performs other duties as assigned