Truck Service Advisor

LV Petroleum•Grandview, WA

1d•Onsite

About The Position

We are hiring in our Grandview, WA location. As a Truck Service Advisor (TSA), you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we provide. The TSA is primarily responsible for writing work orders, suggestive selling, and handling over-the-counter (OTC) transactions while ensuring that we are returning every traveler to the road better than they came!

Requirements

High School Diploma or GED
Good verbal and written communication skills
Previous cashier and customer service experience
Strong suggestive selling skills
Basic computer skills
Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions
A valid driver’s license

Nice To Haves

experience in repair or parts shop preferred

Responsibilities

Work in a fun, trusting environment focused on providing great service where the expectations of the customer are exceeded
Have extensive knowledge of the products we sell and the services we provide
Have strong suggestive selling skills to help generate revenue. Ability to influence in a professional manner while displaying high integrity
Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer
Source parts from outside vendors and coordinate delivery
Prepare end of shift drop and shift report; Understand various payment types
Maintain the safety of both our customers and team members