Truck Lead/Shop Scooper - Platt Park Location

Sweet Cow • Denver, CO

2d • Hybrid

About The Position

Become a Sweet Cow Truck Lead! Love ice cream, leading service events and being on the move? Sweet Cow is looking for friendly, high-energy Truck Leads who can safely drive our MooMobile mobile ice cream trucks, keep things fun and deliver exceptional, seamlessly executed events. This is a hybrid role combining Truck Lead responsibilities on the MooMobile and Scooper responsibilities inside our Sweet Cow shops. You’ll serve as the on-duty leader during MooMobile events and regularly work inside our Sweet Cow shops as a valued team member, supporting exceptional service, hospitality, and operational excellence. Because this role includes driving our MooMobile, applicants must have a minimum of three (3) years of active, licensed driving experience — this is a strict, non-negotiable requirement. Our mission is simple: Make the best-tasting ice cream , served by the friendliest scoopers in the cleanest shops (and trucks! ) on the planet. We value community, kindness, contribution, and growth . Whether you're building a career or stepping into leadership for the first time, Sweet Cow is a place to grow with an amazing team. Why You’ll Love It Here 💙 Sweet Community – Serve amazing people throughout our community and in the shop 🩵 Sweet Truck Energy – Fast-paced, people-focused, and never boring 🚚 Sweet Adventure – Drive the MooMobile to events across Denver, Boulder & the Front Range 💙 Sweet Leadership – Lead amazing MooMobile teams and keep the good vibes going! 🩵 Sweet Shop Energy – Fast-paced, people-focused, and never boring 💙 Sweet Perks – FREE ice cream every shift + discounts for friends & fam 🩵 Sweet Growth – Expand your leadership skills & grow with the company What You’ll Do Execute on the MooMobile - Deliver high-quality MooMobile experiences Operate the truck safely, serve efficiently, and connect authentically with guests This role requires at least 3 years of licensed driving experience. Keep the truck On Point - uphold our standards for cleanliness, organization, and efficiency Lead MooMobileShifts - Coach, support, and inspire Contribute as a positive, reliable team player during in-shop shifts. Oversee transactions – ensure smooth, accurate POS and cash handling Be the vibe – create and foster a fun, memorable experience for customers and crew Problem-solve and communicate – work with your team and solve real-time issues Open and close the truck – take responsibility for key daily operations Your Contribution & Responsibilities Focus on Customers and Community Provide consistent, positive, engaging customer experiences Foster a customer-centric culture in the truck, at events and in shop Address real-time customer needs through genuine care and authentic human connection Execution Utilize and oversee established systems, tools, and procedures to uphold standards Contribute to a culture of accountability, purpose, and pride when working Execute and delegate tasks based on customer flow and necessary action items Ensure effective execution of daily operations Thrive in a fast-paced environment with a positive attitude Demonstrate excellence across all areas of truck & shop operations Communicate with Impact Utilize open, direct communication Communicate proactively with all operational & mechanical needs Engage, connect, and coach team with clarity and kindness Communicate schedule and availability proactively

Requirements

• Must be at least 18+ years old
• Valid driver’s license required
• Minimum 3 years of licensed driving experience (learner’s permit not included)
• Clean driving record required
• Ability to safely operate a large, box-style or specialty vehicle (No CDL required)
• Must maintain active personal automobile insurance meeting or exceeding state minimum requirements
• Employment is contingent upon successful completion of a motor vehicle record (MVR) and background check
• Must have reliable personal transportation to travel to and from truck departure locations
• At least six (6) months of experience delegating and/or coordinating the tasks of two or more employees
• At least six (6) months of experience in a related service industry
• Ability to work independently and as part of a team
• Strong time management and organizational skills
• Comfortable working in a fast-paced environment
• Work scheduled shifts inside Sweet Cow shops as needed. This is not a truck-only position. All MooMobile Truck Leads are required to maintain active shop availability.
• Able to lift up to 50 lbs
• Able to stand for full shifts
• Comfortable working in varying weather conditions (outdoor truck events)
• Able to work at least 3 shifts per week (15+ hours)
• Open availability required. We need team members with flexible availability.
• Regardless of how many shifts you want to work, your availability must include: Mon-Fri Availability: 4 daytime shifts (open - 4 pm) -OR- M-Thu Availability: 2 close shifts + Fri-Sun Availability: 2 close shifts + Sat-Sun Availability: 1 open shift
• Must be available for nights, weekends, holidays, and scheduled truck events.

Responsibilities

• Deliver high-quality MooMobile experiences
• Operate the truck safely, serve efficiently, and connect authentically with guests
• Keep the truck On Point - uphold our standards for cleanliness, organization, and efficiency
• Lead MooMobileShifts - Coach, support, and inspire
• Contribute as a positive, reliable team player during in-shop shifts.
• Oversee transactions – ensure smooth, accurate POS and cash handling
• Be the vibe – create and foster a fun, memorable experience for customers and crew
• Problem-solve and communicate – work with your team and solve real-time issues
• Open and close the truck – take responsibility for key daily operations
• Provide consistent, positive, engaging customer experiences
• Foster a customer-centric culture in the truck, at events and in shop
• Address real-time customer needs through genuine care and authentic human connection
• Utilize and oversee established systems, tools, and procedures to uphold standards
• Contribute to a culture of accountability, purpose, and pride when working
• Execute and delegate tasks based on customer flow and necessary action items
• Ensure effective execution of daily operations
• Thrive in a fast-paced environment with a positive attitude
• Demonstrate excellence across all areas of truck & shop operations
• Utilize open, direct communication
• Communicate proactively with all operational & mechanical needs
• Engage, connect, and coach team with clarity and kindness
• Communicate schedule and availability proactively

Benefits

• Free ice cream every shift + off-duty discounts
• Discounted employee merch store
• 50% employer-paid health insurance for qualifying employees (32+ hrs/week average)
• Dental and Vision plans available (employee-paid)
• Paid sick leave as required by Colorado HFWA
• 401(k) with 4% match

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed