Truck & Bus Service Advisor

Cummins • Mississauga, ON

11d • Onsite

About The Position

Serves as primary customer contact to promote quality customer service and increase business within the branch location. We are looking for a talented Truck & Bus Service Administrator to join our Distribution business in (Mississauga, ON).

Requirements

• Talented Truck & Bus Service Administrator

Responsibilities

• Serve as the primary point of contact for customers, providing updates and building strong customer relationships.
• Open and manage work orders, prepare quotes, repair plans, and service documentation.
• Coordinate with Service Supervisors, Team Leads, technicians, and customers to schedule repairs and ensure timely completion.
• Review customer concerns, explain repairs and charges, and assist with warranty-related questions.
• Maintain accurate customer, equipment, and service records using service management systems.
• Support service operations by monitoring workflow, customer satisfaction, and productivity goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed