Truck and Warehouse Associate

New Life Center•Fargo, ND

1d•Onsite

About The Position

The Truck and Warehouse Associate is a key member of the Thrift Store team at New Life Center. This role involves assisting donors with their donations both in the store and on the truck, supporting the Warehouse and Logistics Manager with managing incoming and outgoing goods, and aiding other store staff as needed. The position operates within a Christian mission and values framework, seeking staff committed to Christian faith, aligned with the organization's Statement of Faith, and who embody the REAL values: Respectful, Encouraging, Accountable, and Loving.

Requirements

Personal, evident, and growing relationship with Jesus Christ.
Compassionate heart for those in need.
Willingness to serve others.
Desire to see the lost transformed through the love of Christ.
Ability to pass a pre-employment drug test and background check.
Must possess a valid driver’s license.
Maintain an acceptable driving record in accordance with the organization’s insurance carrier requirements.
Provide proof of insurance as required for job duties.
Ability to pass DOT medical exam.
Must be 21 years of age to operate the necessary equipment.
Customer service orientation.
Attention to detail.
Ability to organize and prioritize duties.
Professional personal presentation.
Demonstrated work ethic with consistent attendance and punctuality.
Adapts positively to continuous change, maintaining flexibility.
Positive and friendly disposition.
Must be in good physical condition.
Ability to frequently and safely lift loads up to 100 lbs.
Ability to stand for extended periods of time as well as kneel, crouch, crawl, etc.
Ability to frequently and safely enter and exit the rear of a box truck throughout a shift.
Ability to safely climb a ladder and work at heights of up to 20 feet.
Ability to work in extreme weather conditions, hot or cold.
Ability to walk up and down flights of stairs multiple times during a work shift.
Adherence to professional boundaries, respectful workplace conduct, and organizational policies.

Nice To Haves

High School Diploma or GED.
Customer service experience.

Responsibilities

Safe and efficient operation of New Life Center trucks for all driving duties.
Provide excellent customer service to donors, speaking clearly and respectfully, and practicing courtesy during pickups.
Assist the Warehouse and Logistics Manager with unloading donations and maintaining organization on the production floor.
Coordinate with the Warehouse and Logistics Manager and other departments for pickups outside of regular thrift store operations.
Interact with and provide feedback on program guests to enhance their job training program fulfillment.
Return donor voicemails and schedule donation pickup requests.
Help plan and maintain the organization and utilization of warehouse storage space for efficiency.
Work with store staff to plan rotation and restocking needs in the store, particularly in seasonal areas.
Assist with sorting, pricing, and stocking the sales floor.
Provide direction to volunteers assisting in the Thrift Store.
Assist the Warehouse and Logistics Manager in maintaining the recycling program and processing materials for recycling.