Trip Arrival Clerk

Transx Ltd • Winnipeg, MB

12d • Onsite

About The Position

The Trip Arrivals Clerk plays an active role in the trip dispatching and trip arrival process. From processing paperwork for outbound loads, to accurately entering arriving inbound trips, Trip Arrivals is integral to the freight service. Being the first point of contact for Drivers and Brokers, the Arrivals team can handle duties ranging from clerical to basic dispatching and planning. Our Mission is to become the industry leader of the driver experience. We consider the driver to be the front line of our company. We strive to be consistently surpassing driver expectations by supporting all drivers in successfully meeting utilization targets while honoring home time. Our fleet team will be satisfied once our drivers have successfully met their full potential. As a leader within TransX, the position is expected to align with the TransX Core Values for Teamwork, Safety, Innovation, Accountability, Integrity, and Respect.

Requirements

• Strong written and verbal communications skills
• Ability to work independently and in a team environment
• High tolerance for ambiguity
• Basic knowledge of Windows operating system
• Passion for customer service
• Strong problem-solving skills

Nice To Haves

• Post- secondary Degree would be an asset
• Previous experience in the transportation industry and dispatch would be considered an asset (supply chain or logistics preferred)

Responsibilities

• Enter incoming trips into the dispatching system (TMW)
• Dispatch Drivers on outgoing trips
• Process trip paperwork
• Take Broker call-in information and update trip ETA's
• Front-line communications with Drivers that need assistance
• Create and review border crossing documents and notifications

Benefits

• Comprehensive group health benefits
• RRSP company match programs
• Referral bonus program
• Training and tuition reimbursement
• Employee and family assistance program
• Corporate discounts at partnered organizations (gyms, travel, clothing, equipment, etc.)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree