Trio EOC Site Coordinator - Colorado Springs

CSU Pueblo Division of Extended Studies•Pueblo, CO

10d•Onsite

About The Position

This position is funded through the TRIO Educational Opportunity Center (EOC) Grant, which is currently authorized through August 31st, 2031. Continuation of the position beyond the current grant period is contingent upon the renewal or continued availability of grant funding. Employment-Based Immigration Sponsorship is not available for this position. This position is on-site for the Colorado Springs satellite location.

Requirements

Bachelor’s Degree
Willing and able to travel as necessary to complete position duties
Knowledge of college admissions & financial aid processes
Knowledge of barriers encountered by first-generation and low-income students
Proficient in Microsoft Office Suite
Customer service experience

Nice To Haves

Master’s Degree
Bachelor’s Degree in Behavior/Social Science, Education, Student Services or related discipline
Demonstrated ability to establish rapport and empathy with low-income and first-generation students and their parents
Familiarity with area community agencies and high schools
Ability to speak Spanish
Ability to utilize Zoom and other on-line communication platforms
Two years’ experience working directly with college admissions or financial aid
Knowledge and experience with veterans educational benefits issues
Experience marketing services to low-income individuals

Responsibilities

Provide in-person services to program participants including: providing information about college, and careers; assistance in applying for college admissions, student financial aid, and scholarships; referrals to college readiness and GED programs and community agencies; other assistance as necessary to facilitate college enrollment and funding.
Manage day-to-day operations of satellite office. This includes coordination with the host institution, responding to inquiries, scheduling appointments and supervising any student employees.
Perform client intakes, determine eligibility, select participants, assess services needed to achieve educational goals, and develop participant service plan.
Enter information about participants and services provided into database and maintain hard-copy files for all participants, ensuring participant records are complete and in order. Complete monthly error checks and file audits. Facilitate completion of the Annual Performance Report (APR).
Plan and implement community outreach in assigned service area. This includes individual and group meetings, representing the program at events, and conducting workshops for potential participants, parents and staff members of community organizations, secondary and postsecondary institutions.
Track participant progress in completing critical tasks identified in the participant service plan, including enrollment of participants in postsecondary education.
Attend professional development conferences and training.
Provide zoom or phone services to participants unable to physically access site/campus for services.
Other duties as assigned.

Benefits

Medical and prescription insurance
Dental insurance
Vision insurance
Flexible benefit plan
Basic term life insurance
Voluntary term life and AD&D Insurance
Long-term disability insurance
Employee assistance program
Travel accident insurance
Voluntary critical illness and accident insurance
Annual and sick leave
Retirement plans
Employee and dependent tuition discounts
State employee discounts via BenefitHub
Other incentives include various on-campus event, recreation, and meal discounts.