Triage - Full Time
About The Position
Founded in November of 2020, Pain Physicians of Wisconsin is a group of Physicians, Nurse Practitioners, Physician Assistants, and a great group of support staff serving the southeast region of Wisconsin. The goal of our pain treatment team is to help our patients live their healthiest lives possible by easing pain symptoms and restoring function and movement. Learn more about PPWhealth by visiting our website at www.ppwhealth.com. Triage staff work as members of multidisciplinary teams to help patients who suffer from chronic pain maximize their quality of life. They serve as patient advocates to obtain pain medications. They may work as liaisons with vocational programs to assist patients who suffer with pain issues return to work. Triage staff primarily work via telephone.
Requirements
- High School diploma or equivalent. Successful completion of an accredited Licensed Practical Nursing program.
- Strong organizational, judgment, communication, and analytical skills; sometimes under pressure.
- Ability to multi-task and perform multiple priorities.
- Cooperative and professional behavior toward patients, peers, providers, organizational leadership, and visitors.
- Ability to promote favorable facility image with patients, providers, insurance companies and general public.
- Ability to work independently, make decisions, and problem solve.
- Evidence of leadership qualities. Frequently contributing to the improvement of the department and participate in committee participation, task force, etc.
- Ability to contribute to a team environment and to provide excellent customer service.
- Working knowledge of Microsoft Office.
- Current certification or registration as Medical Assistant from an accredited certification agency preferred if working in the ASC, required if position is in the Clinic.
- BLS certified or obtain certification within three months of hire
Responsibilities
- Answering phones.
- Responding promptly to each incoming call.
- Assessing patient condition.
- Thoroughly completing documentation.
- Prior authorization for medication.
- Communicating with Physicians and NP/PA.
- Making critical assessments
- Directing patients to the most appropriate form of care once they have found out as much information from the patient as possible.
- Recommending either that the patient seeks emergency treatment, schedules a consultation with a doctor or treats the condition themselves.
- All other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
