Triage RN - Maine Dartmouth Geriatric Medicine, per diem

MaineGeneral Health•Augusta, ME

2d•Onsite

About The Position

MaineGeneral Health is a leading health care system that is proud of the culture of excellence, compassion and collaboration that extends to our patients and their families. We are committed to attracting talented, ambitious people who share our values and strive to provide excellent customer service. We are offering an exciting opportunity for an experienced Triage Registered Nurse (RN) to join our Geriatric Medicine team. If you have a passion for service excellence…we want to hear from you! The Role: Triage RN If you have a passion for working with the geriatric population and a desire to work in an office with a small and collaborative team, this may be the perfect position for you.

Requirements

Active Maine RN licensure or ability to obtain same in a timely fashion
1 year of RN experience preferred
Previous practice experience, helpful
Strong assessment skills, especially over the phone
Excellent teamwork, communication, and collaboration skills
Proven and demonstrated critical thinking skills
Ability to react calmly, objectively, and effectively in emergency situations

Responsibilities

Take calls from patients/caregivers requesting assistance.
Provide advice, referrals, and patient education.
For symptomatic patients, determine the necessity and type of care needed and advise the caller regarding appropriate care.
Performs a nurse-driven annual wellness visit to include: patient intake, chronic condition management, and cognitive testing.
Performs administrative duties to coordinate patient care, including data collection, answering phones, scheduling tests/procedures and appointments, calling in prescriptions, determining insurance coverage, and billing and receiving payments.
Elicits questions, concerns, and information from the caller to assess symptoms, determine acuity, identify appropriate algorithm/protocol, and develop a treatment plan.
Provides professional advice, education, and options based on assessment, established algorithm/protocol, and clinical judgment.
When appropriate, dispatches appropriate discipline personnel or emergency response units.
Provides referrals to healthcare providers and community resources when appropriate, including locations, hours, and contact information.
Assists caller with scheduling appointments at referral sources when appropriate.
Documents calls, responses, and referrals.
Performs follow-up calls to evaluate effectiveness of care and need for additional care.