Provide telephonic triage to hospice patients and their families during after- hours, weekends, or at other times when office is closed or at the request of the Executive Director. Ensure after-hour visits are scheduled with the on-call team in a timely manner. Ensure documentation is completed and submitted to the site at the end of each shift to ensure continuity of care for the week day team. Manage referrals that come in over the weekend and after-hours. Provide education and support to patients and families/caregivers. Conduct patient visits as needed (admissions, routine, pronouncements, tuck-ins). Promote positive, respectful communication to all staff, referral sources, patients and families. Performance of other duties as required. Ensure overall compliance with local, state and federal laws, Medicare regulations, and established personnel policies and procedures.
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Job Type
Full-time
Career Level
Mid Level