Triage Registered Nurse - Perinatal Programs

TriHealth•Cincinnati, OH

3d•Onsite

About The Position

This is a telephonic triage RN position that has the responsibility of triaging all obstetrical and gynecological patient phone calls for the OB GYN Centers. The telephonic RN assesses the patients' symptoms over the phone and provides advice and determines the appropriate level of care using the established protocols and advice of providers. This is not a remote position.

Requirements

Associate's Degree or Diploma in Nursing (Required)
Experienced licensed RN in Ohio.
5+ years of experience in labor and delivery or women’s health required.
Strong clinical assessment, critical thinking, and decision-making skills, excellent verbal and written communication skills, proficient in charting in Epic.
Registered Nurse Upon Hire Required
Basic Life Support (BLS) Upon Hire Required

Nice To Haves

Bachelor's Degree - Nursing New hires required to obtain BSN within 5 years of hire (Required)

Responsibilities

This role requires strong clinical judgment, communication skills and evaluates patient needs, offers advice, and documents in the medical record appropriately.
This also role requires escalation of urgent and emergent cases to the medical providers as warranted.
RN will answer incoming calls in a timely manner.
Triage calls using excellent customer service, telephone, and communication skills, including tone and accuracy.
Collect and document data from patients to provide the best course of action following protocols.
Facilitate care between physicians, hospitals, pharmacies, other specialties of TH, and the patient.
Must obtain and utilize a working knowledge of the Epic, Cadence, Cisco Phone System.
Voalte messages must be complete and thorough, including all nursing/medical advice rendered and routed to the appropriate pool.
Report critical/vital value labs to physicians, call for care instructions, and referral process.
Voalte/call physicians in a timely manner.
Has the ability to call in Rx's to a pharmacy, and place in patient chart for signature from physician after obtaining a telephone order from the physician.
Patient privacy, confidentiality, and HIPPA are always upheld when entering a patient’s chart or providing information on a pt.