Triage Nurse - Surgery Clinic
Pella Regional Health Center•Pella, IA
•Onsite
About The Position
This position is primarily responsible in taking live calls for clinic patients; to provide over the phone assessment, and triage through an active listening and questioning process; documenting in real-time all patient phone encounters and providing home care instruction based on established protocol, scheduling appointments or referring to the providers for direction as appropriate. This position maintains responsibility for the patient medical record and documentation.
Requirements
- Graduate of an accredited RN program
- Current RN license in the state of Iowa
- Current American Heart Association (AHA) Heart Code BLS required
- Basic PC skills and comfort with Windows Operating Systems
Nice To Haves
- 3 years of clinical experience in acute or ambulatory care setting preferred
- Superior nursing process skills and patient service drive
- Positive, enthusiastic, helpful, fun-seeking personality
- Organized, able to set priorities and work effectively under pressure with minimum supervision
- Works well as a team member
- Must have or quickly develop an ability to think, converse, and type simultaneously while utilizing excellent telephone communication skills and customer focused interpersonal relationship skills
- Membership in a professional organization or certification in a specialty is highly desired
Responsibilities
- Taking live calls for clinic patients
- Providing over the phone assessment and triage
- Documenting all patient phone encounters in real-time
- Providing home care instruction based on established protocol
- Scheduling appointments or referring to providers as appropriate
- Maintaining patient medical records and documentation
Benefits
- $5,000 Sign-on Bonus (RN)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
