Triage Nurse (RN) – Day & Night Shifts | Full-Time & Part-Time

Oakland Community Health Network•Pontiac, MI

2h•$39 - $44•Onsite

About The Position

We are expanding our team and actively hiring Triage Nurses (RNs) for both day shift and night shift positions at OCHN’s Resource and Crisis Center in Pontiac, MI. In this fast-paced crisis setting, the Triage RN plays a vital role in delivering high-quality, trauma-informed, and person-centered care, supporting patient assessment, safety, and recovery.

Requirements

Bachelor's degree in nursing (BSN) preferred. Associates Degree of Nursing will be considered with 3 years' experience.
BLS
Recipient Right’s
Unrestricted Nursing license
Minimum of two years of nursing experience working in a human service, crisis or medical environment.
HIPPA
Microsoft 365
Recipient Right’s
Mental Health Code
Medicaid Manual
Regulatory compliance

Nice To Haves

Experience in working with electronic health records
Experience in customer service
Experience in crisis de-escalation
Experience working with adults with severe mental illness, substance use disorder or intellectual/developmental disabilities
Experience working with children with serious emotional disturbance

Responsibilities

Conduct initial nursing assessments and behavioral health triages for walk-in individuals to evaluate presenting concerns, acuity, and immediate safety needs.
Prioritize and triage individuals based on clinical urgency, risk factors, and level of care required.
Collaborate with the Crisis Assessment Team to determine appropriate interventions, referrals, or dispositions.
Participate in shift change reports and communicate pertinent updates to team members and leadership.
Maintain accurate, timely, and compliant nursing documentation in accordance with agency policies and regulatory requirements.
Support de-escalation and crisis intervention efforts to ensure the safety and stabilization of individual and staff.
Monitor individuals in the walk-in center for changes in medical or psychiatric status, responding promptly to emergent needs.
Ensure adherence to clinical protocols, infection control procedures, and best practice standards.
Assist in coordinating care transitions, including admissions to higher levels of care or community-based follow-up.
Provide education, reassurance, and support to clients and families during crisis stabilization.
Contribute to a trauma-informed, recovery-oriented, and person-centered care environment.
Participate in quality improvement, incident review, and ongoing professional development activities.
Uphold confidentiality, ethical standards, and professional boundaries in all individual interactions.
Perform other related duties as assigned to support effective crisis response and team operations.