About The Position

The Triage Nurse I provides professional telephone triage nursing services to Hoag Clinic patients. This role performs detailed evaluation of patient symptoms and determines urgency of patient condition, facilitates next steps in patient care, makes recommendations for escalation of care, and provides appropriate medical advice on treating symptoms. Provides patient education and incorporates available education material. Communicates changes in patient condition to health care provider. Responses to emergency situations. Collaborates with other members of the health care team to ensure quality patient care and confer when facing ethical and legal issues. Documents all nursing services provided in the patient record. Utilizes the nursing process based on research and evidence-based outcomes to meet patient care needs. Facilitates appropriate utilization of healthcare resources. Enhances the patient experience. Provides services in compliance with all applicable regulatory and professional standards, including the California Nurse Practice Act. Performs other duties as assigned.

Requirements

  • Professional telephone triage nursing services
  • Detailed evaluation of patient symptoms
  • Determines urgency of patient condition
  • Facilitates next steps in patient care
  • Makes recommendations for escalation of care
  • Provides appropriate medical advice on treating symptoms
  • Provides patient education
  • Incorporates available education material
  • Communicates changes in patient condition to health care provider
  • Responds to emergency situations
  • Collaborates with other members of the health care team
  • Confers when facing ethical and legal issues
  • Documents all nursing services provided in the patient record
  • Utilizes the nursing process based on research and evidence-based outcomes
  • Facilitates appropriate utilization of healthcare resources
  • Enhances the patient experience
  • Provides services in compliance with all applicable regulatory and professional standards, including the California Nurse Practice Act

Responsibilities

  • Provides professional telephone triage nursing services to Hoag Clinic patients.
  • Performs detailed evaluation of patient symptoms and determines urgency of patient condition.
  • Facilitates next steps in patient care.
  • Makes recommendations for escalation of care.
  • Provides appropriate medical advice on treating symptoms.
  • Provides patient education and incorporates available education material.
  • Communicates changes in patient condition to health care provider.
  • Responds to emergency situations.
  • Collaborates with other members of the health care team to ensure quality patient care and confer when facing ethical and legal issues.
  • Documents all nursing services provided in the patient record.
  • Utilizes the nursing process based on research and evidence-based outcomes to meet patient care needs.
  • Facilitates appropriate utilization of healthcare resources.
  • Enhances the patient experience.
  • Provides services in compliance with all applicable regulatory and professional standards, including the California Nurse Practice Act.
  • Performs other duties as assigned.
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