Triage Coordinator, Intake

FAMILY SERVICE OF RHODE ISLAND INC•Providence, RI

5d•$19 - $24

About The Position

FSRI is always looking for candidates that want to make a positive impact on the community! Position Summary: We care about the individuals and families living within our community and it is our priority to ensure access to services as soon as possible. The person in this position operates as the Intake & Triage Coordinator within FSRI. The Triage Coordinator supports individuals and families throughout the referral process and ensures they are linked with services as soon as possible. The Triage Coordinator ensures individuals and families are connected with counseling services using evidence-based clinical practices and interventions, that are consistent with the person’s values, preferences, and individualized needs. As part of our team, this person shares responsibility for directing, coordinating, and managing care and services

Requirements

Associate degree level education or equivalent experience
Medical office experience preferred
Ability to educate clients regarding Family Service programs and policies
Understanding of Health Insurance requirements and financial implications
Prior experience in crisis intervention and emergency triage highly preferred
Skilled in operating various medical record software and hardware, word-processing, and database software programs
Spanish Speaking required and is compensated - Additional language capacity (Portuguese/Creole) highly preferred
Excellent multitasking and communication skills a must
Ability to work independently and part of a team
Current driver’s license, reliable transportation, registration and auto insurance
Ability to communicate effectively
Travel to and from clients’ residence, community locations and office site, which could include using walkways, stairs and/or elevators
Ability to lift up to 20lbs
Must be able to work remotely and in person adhering to PHI requirements