Intake Coordinator

Ambercare•Albuquerque, NM

About The Position

Ambercare Hospice is seeking a compassionate and dedicated Intake Coordinator to join our newly restructured team in Albuquerque, NM . Under new leadership, we are proud to cultivate a culture rooted in compassion, trust, flexibility, and transparency. This is an exciting opportunity to be part of a positive transformationwhere team members support and uplift one another in order to provide the highest quality care to patients and their families during lifes most critical moments. Ambercare is a leader in home health and hospice care throughout New Mexico, with over 20 years of trusted service. As part of the Addus HomeCare family, we serve thousands of patients across the regioncombining heart, professionalism, and the highest standards of care. Why Choose a Career with Ambercare Hospice? Monday Friday Meaningful work supporting patients and families in their time of greatest need Career Growth: 80% of our nurse leaders started in field roleswe promote from within. Manageable Caseloads : We believe in quality over quantityour average patient load is kept reasonable so you can focus on what matters most: care. Comprehensive Benefits Package: Enjoy full benefits starting the first of the month after hire, including medical, dental, and vision coverage. A 401(k) with company match, generous paid time off, tuition reimbursement, and a Hospice Certification bonus and salary increase. Plus, earn merit-based raises based on your performance. What We offer: Great culture and team atmosphere Comprehensive benefits (medical, dental, vision, life/AD&D, disability) 401(k) retirement plan with a generous company match Generous time off accruals Paid holidays Tuition Reimbursement Employee Referral Program Merit Increases Employee Discount Programs

Requirements

Be eighteen (18) years of age or older
At least one (1) year experience in homecare, hospice, and/or healthcare-related field preferred
Ability to complete necessary documentation appropriately, legibly, and timely
Ability to handle stressful and delicate situations
Interpersonal, verbal, and written communication skills necessary to complete job responsibilities
Valid drivers license and proof of insurance are required

Responsibilities

Receive referrals by phone or in person for designated department
Provide an explanation of the benefits to patients, families, and community contacts
Assist with finding alternative services when the patient is not a candidate for hospice
Oversee scheduling of initial nursing assessment and admission
Maintain admission packets and ensure that proper forms are available to admissions staff
Assist community outreach representatives with marketing activities to promote relations with referral sources
Assist with the completion of admission paperwork as needed
Adhere to work schedule and maintain good punctuality and attendance record
Provide telephone and clerical support to other staff members as time allows
Maintains accurate clinical records, keeping track of goals and progress of clients