Triage Clinical Coordinator
About The Position
What you'll Do: provide tiered after-hours phone support, specialized knowledge, clinical guidance and direction to clients, community partners and colleagues. Acting as an agency resource, supports the systemic coordination of information after hours, patient care and visits, and services between teams, departments, and community partners. Enhances care provision to our communities by monitoring workflow and assisting direct care staff to provide world-class care by multitasking and maneuvering to respond to changing needs rapidly, efficiently, and accurately. Utilizes hospice specific assessment, observation, intervention, and educational nursing skills to maximize comfort, enhance quality of life and provide symptom management. Performs telehealth visits for immediate virtual nursing assistance. Promotes continuity of care by real time documentation and timely reporting, collaboration, and communication. Why Join Empath Health? Earn Competitive Pay: Your skills and contributions are recognized and rewarded. Benefits & Wellness: Medical, dental, vision, life insurance, retirement with company match, plus wellness programs to support your mind and body. Industry-Leading PTO: 5+ weeks to rest, recharge, and live your Full Life. Grow Your Career: CEU support, tuition reimbursement, and advancement opportunities. Make a Difference: Join a mission-driven team dedicated to kindness, compassion, and Full Life Care for All. What You'll Need Clear and unrestricted Florida or Multistate Licensure as a RN. BSN, MSN preferred. CHPN preferred or encouraged within 2 years of employment. Minimum one-year recent experience (within the last 3 years) in acute, post-acute, inpatient or hospice experience. What You'll Find at Empath Health Unified in empathy, we serve our communities through extraordinary Full Life Care for All. Empath Health is a not-for-profit healthcare organization providing Full Life Care through a connected network of services across Florida, including hospice, home health, grief care, geriatric primary care, elder care (PACE), HIV and sexual health (EPIC), and dementia support. Full Life Care means caring for the whole person, body, mind, and spirit, with empathy and dignity. Our care goes beyond medicine to help people feel seen, supported, and valued at every stage of life. At Empath Health, you'll find purpose, partnership, and possibility in a culture where compassion drives excellence and every team member helps make life's journey more meaningful.
Requirements
- Clear and unrestricted Florida or Multistate Licensure as a RN.
- Minimum one-year recent experience (within the last 3 years) in acute, post-acute, inpatient or hospice experience.
Nice To Haves
- BSN, MSN preferred.
- CHPN preferred or encouraged within 2 years of employment.
Responsibilities
- provide tiered after-hours phone support, specialized knowledge, clinical guidance and direction to clients, community partners and colleagues.
- Acting as an agency resource, supports the systemic coordination of information after hours, patient care and visits, and services between teams, departments, and community partners.
- Enhances care provision to our communities by monitoring workflow and assisting direct care staff to provide world-class care by multitasking and maneuvering to respond to changing needs rapidly, efficiently, and accurately.
- Utilizes hospice specific assessment, observation, intervention, and educational nursing skills to maximize comfort, enhance quality of life and provide symptom management.
- Performs telehealth visits for immediate virtual nursing assistance.
- Promotes continuity of care by real time documentation and timely reporting, collaboration, and communication.
Benefits
- Earn Competitive Pay: Your skills and contributions are recognized and rewarded.
- Benefits & Wellness: Medical, dental, vision, life insurance, retirement with company match, plus wellness programs to support your mind and body.
- Industry-Leading PTO: 5+ weeks to rest, recharge, and live your Full Life.
- Grow Your Career: CEU support, tuition reimbursement, and advancement opportunities.
- Make a Difference: Join a mission-driven team dedicated to kindness, compassion, and Full Life Care for All.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Hospitals
Number of Employees
101-250 employees
