Tree Care Specialist

Moon Valley Nurseries

1d•Onsite

About The Position

Moon Valley Nurseries is seeking an experienced Tree Care Specialist/Arborist to perform in-home tree consultations, provide expert pruning, and offer professional recommendations to homeowners on the health and long-term care of their trees. This position is ideal for someone with hands-on climbing, pruning and removal expertise, combined with a passion for customer education and care. The role involves conducting tree inspections for health, structure, and safety, pruning and shaping trees through climbing and on-the-ground techniques, inspecting soil and tree wells for proper drainage and water penetration, and recommending watering schedules based on seasonal changes and tree needs. The specialist will also evaluate and identify signs of disease, pest infestations, and nutritional deficiencies, apply or recommend fertilization and treatment solutions, remove or adjust tree staking, inspect trunk caliper and strength, assess and maintain tree canopies for optimal growth and structure, and wrap/paint trunks as needed to protect from sunscald or pest damage. Furthermore, the position requires serving as a trusted advisor during on-site home consultations, recommending Moon Valley products and services aligned with customer needs, maintaining and updating notes in customer profiles or CRM systems, communicating clearly in person and by phone, providing high-level customer service, and closing on services and product recommendations as needed during visits.

Requirements

5+ years of professional tree care experience or 3+ years of crew management.
Proficient in safe climbing techniques and tree rigging practices.
Strong communication and customer-facing experience.
Knowledge of Southwest tree species, desert climates, and regional plant health issues.
Ability to work independently, manage schedules, and provide follow-up care.
Clean driving record and insurable by MVN’s insurers (DOT health screen required).
Must pass criminal background check in accordance with applicable fair chance laws.
Ability to recognize bug, fungus or pathogens in trees.
Ability to network and communicate to research more in depth issues.
Obtain and maintain a valid Arizona Qualified Applicator License QA within 60 to 90 days of hire in compliance with Arizona Department of Agriculture Pest Management Division requirements (for Arizona employees).

Nice To Haves

ISA certified arborist preferred or the ability to obtain within a year.
Sales knowledge is a plus.
BS in Agriculture or Horticulture or equivalent experience (preferred).

Responsibilities

Conduct tree inspections for health, structure, and safety.
Prune and shape trees through climbing and on-the-ground techniques.
Inspect soil and tree wells for proper drainage and water penetration.
Recommend watering schedules based on seasonal changes and tree needs.
Evaluate and identify signs of disease, pest infestations, and nutritional deficiencies.
Apply or recommend fertilization and treatment solutions.
Remove or adjust tree staking; inspect trunk caliper and strength.
Assess and maintain tree canopies for optimal growth and structure.
Wrap/paint trunks as needed to protect from sunscald or pest damage.
Serve as a trusted advisor during on-site home consultations.
Recommend Moon Valley products and services aligned with customer needs.
Maintain and update notes in customer profiles or CRM systems.
Communicate clearly in person and by phone, providing high-level customer service.
Close on services and product recommendations as needed during visits.