Treatment Plan Coordinator

U.S. Oral Surgery Management • Homewood, IL

8d • $24 - $26 • Onsite

About The Position

We are seeking a dedicated and detail-oriented Treatment Plan Coordinator to join our team. This role is crucial in managing patient treatment plans and associated fees, relieving the surgeon from discussing these details with patients. You will play an integral part in our team, with responsibilities spanning administrative tasks and patient interactions, offering opportunities for learning and growth.

Requirements

• Completion of high school or equivalent is required.
• A minimum of 3 years of previous dental or medical administrative experience is required.
• Familiarity with dental/medical practice management systems.
• Demonstrated ability to multitask and be a self-starter in a fast-paced environment.
• Experienced with customer service techniques, ensuring a superior patient experience.
• Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members and the ability to educate patients on treatment options and financial responsibilities.
• Willingness to take on other duties as assigned and adapt to the evolving needs of the practice.
• Demonstrated ability to accurately read and interpret dental insurance Explanation of Benefits (EOBs).
• Experience presenting treatment plans to patients in a clear, professional, and patient-focused manner.

Nice To Haves

• Previous experience in dental or medical billing is preferred.

Responsibilities

• Present treatment plans to patients, explaining procedures and associated fees.
• Assist patients with financing and payment arrangements to ensure affordability and compliance.
• Schedule returning patients for follow-up treatments and appointments.
• Verify insurance coverage, send claims, post payments, and manage collections.
• Oversee patient accounts, ensuring accuracy and timely updates.
• Manage front office tasks, ensuring a smooth and efficient workflow.
• Work closely with other professionals to form a highly effective team, attending to the administrative tasks of the office.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED