Treatment Plan Coordinator

U.S. Oral Surgery Management•Highland Village, TX

1d•$23 - $25•Onsite

About The Position

Northern Texas Facial & Oral Surgery is seeking a professional, organized, and patient-focused Treatment Financial Coordinator to join our team. This position plays an important role in guiding patients through their recommended treatment, coordinating surgical care, and assisting with the financial and insurance aspects of treatment. The ideal candidate is detail-oriented, an effective communicator, and demonstrates strong organization and follow-through in a fast-paced oral surgery environment.

Requirements

High school diploma or equivalent
Treatment coordination experience
Knowledge of dental and medical insurance, benefits, pre-authorizations, and claims
Experience with surgical or hospital scheduling
Comfortable discussing treatment fees, insurance estimates, and patient financial responsibility
Strong verbal and written communication skills
Strong organization, attention to detail, and follow-through
Ability to manage multiple patients, treatment plans, and priorities in a fast-paced environment
Dependable, professional, patient-focused, and team-oriented

Nice To Haves

Previous oral surgery, dental, or medical experience preferred

Responsibilities

Review recommended treatment plans with patients, explain next steps, answer questions, and assist patients through the scheduling process.
Review treatment fees, estimated insurance benefits, patient financial responsibility, and available payment or financing options.
Verify dental and medical insurance benefits, submit required pre-authorizations, and follow up on pending approvals.
Assist with accurate and timely submission of dental and medical insurance claims and required supporting documentation.
Coordinate office and hospital-based surgeries, ensuring necessary documentation, insurance requirements, financial arrangements, and pre-operative information are completed.
Maintain and work unscheduled treatment reports, follow up with patients regarding recommended surgery, and assist in addressing scheduling, insurance, or financial needs.
Maintain accurate treatment plans, insurance information, financial arrangements, and patient communication within the patient's record.
Complete assigned end-of-day reports and ensure treatment, scheduling, and financial information is accurate and complete.
Work closely with surgeons, clinical staff, hospitals, insurance carriers, and front-office team members to ensure efficient coordination of patient care.