Treatment Coordinator

Positions in our Dental Offices • Carlsbad, CA

9d • Onsite

About The Position

As a Treatment Coordinator, you'll play a vital role in helping patients move confidently from diagnosis to treatment acceptance. You'll serve as a trusted guide, clearly communicating treatment recommendations, financial options, and next steps while ensuring an exceptional experience from start to finish.

Requirements

• 1–2 years of front office experience in a healthcare, medical, or dental setting
• Strong computer skills and comfort learning new software systems
• Excellent communication and customer service skills
• Ability to discuss financial arrangements professionally and confidently

Nice To Haves

• Previous experience presenting treatment plans and discussing treatment costs
• Denticon or QSI experience
• Bilingual skills

Responsibilities

• Present treatment plans and explain recommended care in a clear, supportive manner
• Discuss treatment costs, insurance benefits, and financing options
• Help patients make informed decisions about their oral health
• Coordinate appointments and treatment schedules
• Build strong relationships with patients through excellent customer service
• Collaborate with doctors and clinical teams to support seamless patient care
• Maintain accurate patient records and documentation

Benefits

• Medical, Dental, and Vision Insurance for employees and eligible dependents
• Prescription Drug Coverage
• Employee Assistance Program (EAP)
• Basic Life Insurance, AD&D, and Long-Term Disability Coverage
• 401(k) Retirement Plan and Deferred Compensation Plan
• Paid Time Off (80 hours annually for eligible hourly employees)
• 6 Paid Holidays plus 2 Floating Holidays
• Employee Referral Bonus Program ($600–$2,500, depending on position)
• Career growth and development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed