Treatment Coordinator

Dental OfficeAlbuquerque, NM
Onsite

About The Position

Join Our Team at ABQ Orthodontics! Are you a people-loving, detail-oriented professional who enjoys creating great patient experiences? Our growing orthodontic practice is looking for an enthusiastic Orthodontic Treatment Coordinator-Bilingual to join our team! About the Role As our Treatment Coordinator, you will be the primary point of contact for new patients and play a crucial role in their journey toward achieving a confident smile. You’ll guide patients through their treatment options, explain financial plans, and ensure a smooth, supportive experience. The goal is for the patient/parent to choose our office after their amazing experience with you as their treatment coordinator!

Requirements

  • Strong communication and customer service skills
  • Professional, positive, and compassionate personality
  • Ability to explain treatment and financial details with confidence
  • Organizational skills and attention to detail
  • Bilingual in Spanish is required

Nice To Haves

  • Experience in dentistry/orthodontics and/or sales is preferred, but we will train the right person

Responsibilities

  • Welcome new patients and provide an exceptional, friendly experience
  • Review treatment plans with patients and answer questions clearly and confidently
  • Discuss financial arrangements, insurance benefits, and payment options
  • Coordinate scheduling of initial and follow-up appointments
  • Maintain accurate patient records and communicate effectively with the clinical team
  • Support practice growth by following up with prospective patients

Benefits

  • Competitive pay based on experience
  • Monthly bonus (goal-oriented)
  • Health benefits
  • Paid time off and holidays
  • 401(k) options
  • Braces benefit
  • Opportunities for professional development
  • A supportive, upbeat team environment
  • The reward of helping patients feel confident and cared for
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