Treatment Coordinator, Rehabilitative Services

PeopleInc•Buffalo, NY

2d•Onsite

About The Position

The treatment coordinator is responsible for the coordination of rehabilitative clinical services to patients receiving services from the People Inc Article 16 Clinic and its certified satellite Buffalo and Rochester locations. Prepares for and participates in OPWDD A16 surveys as indicated. Maintains appropriate records, statistical reports, etc. to ensure appropriate rehabilitative treatment activity and compliance. Ensures that confidentiality is strictly maintained concerning all agency-related information.

Requirements

Baccalaureate degree or a license as a registered nurse
3-5 years of experience working with the Developmentally Disabled or relatable administrative work

Responsibilities

Ensure the admission/intake process procedures are followed and the required paperwork is completed.
Ensure service requested is not currently being provided elsewhere and the referral form is reviewed and approved by the medical director.
Collect necessary paperwork for a patient to participate in Article 16 rehabilitative services.
Interview patient and collateral (as indicated) during an intake appointment. This includes review of the People Inc Article 16 procedures and required documentation that the treatment coordinator has collected.
Document the intake visit electronically and sends to Medical Director for review and approval through signature.
Provide the clinicians with a schedule of plans due.
Assist in maintaining the treatment plans.
Distribute documentation as indicated to CCOs and referral sources according to compliance guidelines.
Follow up with any lapses in completing plans in a timely manner with appropriate personnel, including billing and compliance, if necessary, to ensure appropriate resolution.
Communicate with a person’s support members and providers to ensure documentation accurately reflects services being provided.
Ensure that the patient is receiving the service(s) as scheduled/recommended.
Follow-up on referrals in a timely manner.
Evaluate the patient’s/collaterals’ satisfaction with the service(s) via satisfaction surveys and follow up with any issues and concerns in a timely matter.
Document follow up that was required to maintain satisfaction of the service delivery process.
Maintain electronic clinical record as it pertains to Article 16 services including documentation of communication with CCO’s and other approved contacts.
Ensure that through the Annual Physician Reassessment and Clinical Treatment Review that continued need for service is provided.
Participate in peer-to-peer audits
Coordinate all the rehab services provided to the patient through the Article 16 clinic.
Participate in Quality Assurance Activities.
Displays personal motivation by identifying and accomplishing a new professional goal on an annual basis.
Works to incorporate new information, skill and responsibility into performance.
Promotes a positive image of the clinic and agency.
Displays strong problem-solving skills and is solution oriented.
Utilizes available resources within level of responsibility.
Contributes to a positive work environment by interacting in a courteous, pleasant, and professional manner.
Functions as a member of an interdisciplinary team through utilization of communication skills and cooperation.
Demonstrates flexibility by understanding different views.
Adapts approach as situations change and accepts changes in the organization and job description requirements.
Supports the clinic and agency by accepting additional tasks outside of job description such as special projects, and public education.
Plans time off in advance and utilizes PTO according to department guidelines.