Treatment Coordinator with Sales Experience!

New York Family Dentistry•New York, NY

11h•Onsite

About The Position

We are seeking a Treatment Coordinator with sales experience to join our team. In this role, you will be the primary point of contact for patients regarding their treatment plans and financial arrangements. You will greet patients warmly, present treatment options, explain insurance benefits, and assist with financing. Your goal is to ensure patients understand their care and can commit to the necessary treatments, overcoming any financial or treatment-related barriers.

Requirements

High school diploma or equivalent required
Experience in sales, healthcare, dentistry or customer service is required.
Ability to build rapport with patients, explain complex information in simple terms, and address objections in a professional manner.
Must be eligible to work in the US

Nice To Haves

Experience in a dental office or related field is a plus.
Familiarity with dental insurance plans (PPO, DMO, DHMO, NYS Managed Care) and ADA codes is a plus.

Responsibilities

Greet patients with a warm and welcoming demeanor, providing a comfortable environment for those who may feel nervous about dental procedures.
Utilize your sales experience to effectively present treatment options, answer patient questions, and explain the benefits of recommended treatments.
Assist patients in understanding their dental insurance plans, including PPO, DMO, DHMO, and NYS Managed Care. Help patients understand their benefits, out-of-pocket costs, and work with them to find solutions that fit their needs.
Clearly explain treatment plans and help patients understand the value of the services offered, overcoming any objections and helping them commit to the treatment they need.
Support patients in exploring third-party financing options and assist them with completing financing applications. Walk patients through credit check processes and help them make affordable payment arrangements.
Ensure accurate documentation of treatment discussions, patient financial arrangements, and insurance approvals.
Communicate with the clinical team and front desk to ensure smooth treatment scheduling and processing.
Address patient concerns creatively and proactively, helping them overcome financial or treatment-related barriers to receiving the care they need.