Treatment Coordinator - Westrock Orthodontics

Rock Dental Brands•West Memphis, AR

3d•Onsite

About The Position

The Treatment Coordinator (TC) controls the new patient flow of the practice. The TC plays a vital role in customer relations and service. The Treatment coordinator's goal is to capture new patients and retain the existing patients through quality customer care. This is a position where you will be selling Orthodontic treatments and services to clients who have come into the clinic for treatment consultations. You must be an energetic individual with the ability to understand all aspects of the treatment plan and explain it to the patient.

Requirements

Must have the ability to work well with the public.
Excellent verbal and written communication skills are required.
Excellent attention to detail
Ability to multitask.
Must have the drive to succeed in sales and to meet goals
Excellent time management skills

Nice To Haves

Exceptional customer service skills
Computer literacy
Works independently and anticipates team and doctor needs.
Respectful to fellow team members, patients, and the Doctor
Genuinely nice and kind.

Responsibilities

Ensure the new patient/parent/guardian understands the treatment.
Presents the fees for services and provides payment options to the client.
Conveys a positive image of the practice.

Benefits

Competitive pay
Career growth opportunities
Talented and motivated team who care about each other, our mission, and our patients.
Flexible health and insurance options
Employer-paid pre-tax Health Savings Account
Employee Assistance Program
Complimentary dental and orthodontic treatments
Paid time off
Holiday pay
401K retirement plan with matching company contributions.