Treatment Coordinator

Smile Brands • Murfreesboro, TN

8d • Onsite

About The Position

At Smile Brands, we’re more than a dental support organization — we’re a community focused on delivering Smiles for Everyone®. With a network of 600+ practices across 30 states, we empower our teams to thrive, grow, and make a real impact. If you're looking for a place where your work truly matters, you’ve found it. We’re currently looking for a Treatment Coordinator to support our Castle Dental team Murfreesboro, TN. You'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.

Requirements

• At least one year of related experience
• Knowledge of dental terminology
• Strong communication and interpersonal skills, with a focus on delivering exceptional customer service

Nice To Haves

• Bilingual (English & Spanish) is a plus!

Responsibilities

• Create a welcoming atmosphere for patients and greet each patient with a warm welcome
• Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
• Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism

Benefits

• paid time off (“PTO”)
• health
• dental
• vision
• health savings account
• telemedicine
• flexible spending accounts
• life insurance
• disability insurance
• employee discount programs
• pet insurance
• a 401k plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed