Treatment Coordinator

COMMUNITY DENTAL CARE•Maplewood, MN

78d•$22 - $24•Onsite

About The Position

Join our team in Maplewood as a full-time Treatment Coordinator! This position serves a critical role in the clinic as they help patients understand the cost of recommended treatment and makes appropriate financial arrangements with patients. Community Dental Care is Minnesota's largest provider of comprehensive dental care for people of all ages on public programs. We operate five clinics across the state, including the Twin Cities, Rochester and Buffalo.

Requirements

High school diploma or equivalent
1-2 years of customer service experience, preferably within a dental or medical office setting
Experience working with insurance
No prior dental experience required

Responsibilities

Review schedule daily for patient financial obligations
Verify all patients’ insurance – state and commercial
Collect payments and/or copays from patients
Receive overflow calls from scheduling coordinators
Receive and return calls from patients pertaining to financial quotes for treatment plans
Schedule patient appointments as needed
Answer patient questions regarding billing and payment options
Process application for sliding fee scale and care grants
Post payments on patient accounts
Send out pre-estimates to patients