Traveling Ortho Treatment Coordinator (Bilingual)

Community Dental Partners•Harker Heights, TX

3d•Onsite

About The Position

Killeen Children's Dental & Orthodontics (Killeen Pediatric) is seeking a Traveling Ortho Treatment Coordinator (Bilingual) to join their team. The company prides itself on providing exceptional dental care in a comfortable environment with outstanding customer service. They focus on the patient's total well-being with a special emphasis on a healthy and beautiful smile, changing lives every day. This role offers an excellent learning environment, is part of an awesome company, and provides growth opportunities.

Requirements

Ultimate Team Player
Hard Worker
Compassionate and Empathetic
Great Organization Skills
Positive Attitude
Willingness to jump in and get the job done
A Professional and Friendly Demeanor
Ability to work with all ages
Bilingual
Able to work long hours/willing to stay late if needed

Responsibilities

Provide a superior customer service experience
Accurately prepare the consent forms and get parental approval before treatment begins.
Confirm patient’s insurance coverage eligibility/updates changes
Handle routine questions about appointments, policies, insurance, and treatments
Answer any questions about the treatment to be performed and any follow-up questions or concerns that the patient might have before and after the treatment.
Explain insurance benefits and limitations, out-of-pocket expenses, and financing options with the patient and/or parent(s) after the exam.
Explain payment options offered at the practice such as Care Credit; assist in the application process if necessary, and submit for approval by the provider.
Set up in-house payment plans with the approval of the Practice Manager and debit accounts according to the agreement set up with the patient or parent.
Collect fees per patient’s insurance
Manages and assists designated practice team members with appropriate payment and insurance processes
Clean/maintain the front office area/lobby
Perform any and all other duties assigned by the Practice Manager