Treatment Coordinator administrative support

ERC and Pathlight•Irvine, CA

4d•$21 - $28•Onsite

About The Position

The Treatment Coordinator serves as the initial point of contact for patients, families, and the public, ensuring they are greeted and assisted in a professional and supportive manner. This role plays a critical part in supporting a positive patient experience by coordinating patient admissions and transitions across levels of care. Additionally, the Treatment Coordinator provides administrative support to treatment teams and ensures the timely distribution and completion of treatment plan assessments and patient engagement surveys.

Requirements

High school diploma or GED (required)

Nice To Haves

Bachelor’s degree in healthcare, business, or related field (preferred)

Responsibilities

Sends welcome emails or other information to patients/families
Identifies referrals for varying levels of care/treatment and coordinate with treatment team and providers to secure these services for patients
Coordinates discharge and/or transfers to other treatment facilities
Assisting with patient admissions: admitting the patient in medical records system, adding treatment team members, helping patients register in the portal, scanning admission documents, issuing admission day schedules, uploading appropriate forms, folder prep, print schedules
Greeting/assisting visitors entering the facility
Obtaining signed confidentiality statements, issues vendor badges (if needed) and informs appropriate staff of arrival
Answers phones and directs calls to appropriate person
Maintaining supply of patient/family binders and discharge packets
Scheduling meeting spaces
Ensuring staff breakrooms are stocked, lobby and common areas are tidy
Overseeing of incoming and outgoing mail/packages
Coordinating transportation
Submits daily attendance gathered from sign in/out logs or midnight census
Coordinates outside medical appointments for patients as directed by medical or nursing staff