Treatment Coordinator: New Haven, CT

Dr Dental•New Haven, CT

2d•$22 - $28•Onsite

About The Position

Dental office currently looking for a Dental Treatment Coordinator for our New Haven, CT office. The Office Manager will have a main focus on presenting Treatment Plans alongside other Management duties. The best candidate for this position must have experience in sales! Must have experience working with Dentrix and previous dental experience.

Requirements

Management: 1 year (Required)
Dental: 1 year (Required)
treatment planning: 2 years (Required)
Dentrix: 1 year (Required)
Spanish (Required)

Nice To Haves

Experience in sales

Responsibilities

Consultations – Accept hand-off from the Doctor and acknowledge comments and/or concerns communicated by the Doctor and patient to ensure patient says yes to care; review the Patient Verification Form for existing patients; execute patient consults to ensure patients understand Doctor's prescribed treatment plan; conduct consults according to company policies; enter and update patient treatment plans at the direction of the treating Doctor using the company operational system.
Business Operations – working with Doctors to optimize patient schedule and flow; ensure patients are scheduled according to Doctor's scheduling preferences; partner with the organization's practice support center to appoint patients with a sense of urgency, ensuring access for walk-in and emergency patients; update treatment plan information in company system at the direction of the treating Doctor; collect and post patient payments.
Patient Advocacy – Educate patients regarding insurance benefits and affordable payment options including third-party lending; partner with the Doctor and patient to facilitate the patient completing the Doctor's prescribed treatment plan; uncover and address patient's barriers for completing treatment; alert the Doctor when patient has clinical questions; follow-up with patients during subsequent visits to schedule open treatment.
Administrative Support – Assist in maintaining schedule audits; monitor and take action on credit and AR reports; assist with IVF completion and patient checkout.