Treatment Coordinator

Salience TMS Neuro SolutionsSouthlake, TX
Onsite

About The Position

The Treatment Coordinator plays a pivotal role in ensuring that we are staying the course with our mission through providing excellent patient care. The Treatment Coordinator is a highly trained technician who administers daily TMS treatment. Their responsibilities revolve around patient needs and the daily treatment. This includes handling of the treatment equipment, patient documentation and tracking, scheduling, and excellent customer service to meet our patient's needs. The Treatment Coordinator must possess excellent customer service skills, attention to detail, a willingness to learn, and dedication to our mission. We are looking for those who have a desire to help build on our foundation as a team to heal our communities and have the patient’s best interest in mind.

Requirements

  • Exceptional Communication and Written Skills
  • Maintains the highest level of patient confidentiality
  • Ability to interact professionally with patients, families, physicians, and other healthcare workers
  • Demonstrates a high level of flexibility to meet patient needs
  • Demonstrates commitment to the vision, mission, and values of the company
  • Accuracy with attention to detail
  • Ability to work both independently and/or as part of a team in a fast-paced environment
  • Well organized; able to prioritize multiple projects and deadlines, multi-task skills
  • Excellent customer service skills with sound sensitivity judgments and courteous phone manner
  • High-energy; productive work habits, flexible, and adaptable to change
  • Has emotional intelligence to work with behavioral health patients
  • Excellent typing skills and computer proficiency
  • Experience working in Client or Patient facing Customer Service
  • Have a valid Driver’s License

Nice To Haves

  • Bachelor's Degree preferred or 3+ years in health care or customer service

Responsibilities

  • Administers daily TMS treatment.
  • Handles treatment equipment.
  • Manages patient documentation and tracking.
  • Schedules patient appointments.
  • Provides excellent customer service to meet patient needs.
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