Dental Treatment Coordinator | Palisades Dental
About The Position
At Palisades Dental, we are a premium, full-service family dentistry practice serving the American Fork, Highland, Lehi, and Pleasant Grove communities. Our beautiful, state-of-the-art office operates with a stellar 2-provider team (led by Dr. Jeff Youngquist) and a highly supportive, collaborative staff that feels like family. We pride ourselves on delivering honest, high-quality care, helping our patients smile more and stress less. We are hiring immediately for a dynamic, patient-focused Treatment Coordinator to join our excellent team and help manage our growing patient base!
Requirements
- Minimum of 1–2 years of dental office experience is strictly required.
- Deep familiarity with dental terminology, procedures, and insurance coding is essential for success in this role.
- Exceptional interpersonal, verbal, and written communication skills-you must be comfortable discussing financial investments with empathy and clarity.
- Strong computer skills and hands-on experience with dental practice management software (e.g., Dentrix, Open Dental, or Eaglesoft).
- High organizational skills, a positive attitude, and a team-first mindset that thrives in a fast-paced environment.
Responsibilities
- Present comprehensive treatment plans to patients clearly, explaining clinical recommendations, answering questions, and breaking down financial responsibilities.
- Discuss payment options, present flexible payment plans, handle insurance breakdowns, and coordinate pre-authorizations to help patients maximize their benefits.
- Manage and optimize the productive schedule for our 2-provider team, ensuring seamless patient flow and meeting daily practice goals.
- Actively follow up on pending treatment plans, addressing patient barriers to care and scheduling outstanding appointments.
- Assist with checking patients in/out, answering phones, and maintaining accurate digital patient records using dental management software.
Benefits
- Medical
- Paid Time Off
- Retirement Options
- Dental Perks
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
