Treatment Coordinator

LC SERVICES 1 LLC•Durham, NC

1h•Onsite

About The Position

Nu Image is a specialty oral surgery center offering services from extractions to grafting, periodontics, and implant placement. Our team is dedicated to providing the highest level of patient care, and we are currently seeking a dedicated Surgical Assistant to join our team! Nu Image redefines dental care for both patients and staff: Patient Experience: Easy booking, soothing spaces, warm hospitality, and ethical care. Staff Experience: Supportive culture, continuous development, and excellent compensation. The Treatment and Finance Coordinator prepares, presents, and schedules patients for treatment following the doctor’s direction. This individual will be responsible for verifying insurance coverage, entering ICD-10, CDT, and CPT codes, setting up any financial arrangements needed, and collecting payment from patients.

Requirements

Previous experience in dental
A strong background in sales — particularly consultative or relationship-based sales — is highly valued and essential to success in this role.

Responsibilities

Recognizes role and operates within an integrated plan of care/service.
Create, prepare, and work with the surgeon(s) to create treatment options that meet both patients’ and practice’s needs; present and explain plans to patients before treatment(s) is performed; present financing options and make necessary arrangements; ensure timely collection from patients, including payment or insurance processing as necessary; act as liaison for patient.
Insurance verification and coverage for applicable treatment plans. Treatment estimate will be presented to patient and explained with personalized details based on policy details, procedure coding, and consultation with provider.
Decision making, Communication, Teamwork, and Patient/Employee Relations Standard V - “All In” Attitude, Initiative, and Resourcefulness