Treatment Care Coordinator

Mercy Dental Group • Stoughton, WI

4d • $22 - $25 • Onsite

About The Position

Stoughton Family Dental is seeking a motivated Treatment Care Coordinator to join their patient-focused team, which emphasizes five-star service. The role requires flexibility, a friendly and outgoing demeanor, strong organizational skills, and comfort discussing treatment plans with patients. Excellent interpersonal skills and the ability to multitask in a fast-paced environment are essential. This position is an affiliated office of Mercy Dental Group, with a mission to provide compassionate, community-focused, and extraordinary oral healthcare.

Requirements

• Excellent verbal and written communication skills
• Strong organizational, problem-solving, and analytical skills
• Ability to manage priorities and workflow with close attention to detail
• Ability to work independently
• Ability to work effectively with a variety of personalities at all levels
• Versatility, flexibility, and a willingness to approach constantly changing priorities with enthusiasm

Nice To Haves

• Dental: 3 years preferred, but we are willing to train the right individual

Responsibilities

• Assist with greeting, scheduling, recare, and other front desk duties
• Understand and navigate patients’ dental insurance
• Collect and document patients’ charges and payments
• Prepare treatment plans for patients and lead patient consultations
• Strive to provide excellent customer service throughout the organization
• Build patient relationships based on trust and empathy
• Thrive in a fast-paced, dynamic environment that requires multitasking
• Be willing and able to step into various roles and wear different hats

Benefits

• All-Expenses-Paid Tropical Vacation After 5 Years with Mercy Dental Group (includes you and a guest, eligible every five years)
• Paid Time Off
• Various Insurances: Matched 401(k), Medical, Dental, Vision, Health Savings Account/Flexible Spending Account, Life Insurance, Short-term Disability, Accident, Cancer, and Hospital coverages

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed