Treasury Specialist I

Navajo County•Holbrook, AZ

7d•Onsite

About The Position

Under general supervision, performs work of moderate difficulty preparing, processing, verifying and reconciling account and fiscal documentation; may serve as lead worker. Handles cash including receiving, counting, balancing, and securing cash money according to the office policy. Front line customer service professional, greeting customers and supporting the financial management and operation of the Navajo County Treasurer through maintenance of real estate and personal property tax records and reports. This position has countywide specific responsibility.

Requirements

Knowledge of County policies and procedures
Knowledge of property tax laws.
Knowledge of automated tax systems.
Knowledge of file maintenance procedures and practices.
Knowledge of office practices and procedures.
Knowledge of Arizona Record Retention Schedule
Skill in performing and verifying mathematical computations.
Skill in strong organizational skills and able to work independently.
Skill in prioritizing work assignments to meet time constraints.
Skill in using computers and advanced level software applications.
Ability to operate general office equipment.
Ability to follow written and verbal instructions.
Ability to communicate effectively verbally and in writing.
Ability to interact with various county agencies.
Ability to establish and maintain effective working relationship with employees, other agencies, and the public.
Ability to sit, stand, bend, and lift up to 15 pounds.
Ability to maintain a high standard of confidentiality.
Ability to work with difficult customers and to deescalate difficult situations.
Ability to plan, prioritize, manage, and respond to multiple assignments in a fast-paced environment.
Ability to perform the essential functions of the job specification with or without a reasonable accommodation.

Nice To Haves

Prior experience in a government setting preferred

Responsibilities

Provides excellent customer service in person and telephonically; professionally corresponds with customers via email and/or mail
Answers incoming phone calls; determines and undertakes routing to party; records and delivers messages
Properly handles cash and provides correct change according to office policy.
Daily, balance payments processed in conjunction with money received to the penny following established office procedures; reconciles discrepancies
Processes and verifies tax payments received
Accurately posts real estate and personal property taxes including tax lien redemptions, flags parcels as required, maintains event-tracking records
Verifies refunds for accuracy before mailing
Selects and processes records for purging as per Arizona General Record Retention Schedule guidelines
Sorts and files correspondence, forms, reports, and other materials; maintains and creates records and reports
Prepares routine correspondence, forms, correction letters, balance reminders, and refund checks; operates and maintains a variety of office equipment
Conducts research to identify and resolve errors
Maintains high standards of confidentiality regarding client and sensitive information
Performs other duties as assigned