Treasury Sales Client Officer II

Bank of America•Mount Pleasant, SC
•Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Requirements

  • 3 years of prior treasury sales experience
  • Product and financial acumen
  • Ability to interact with and influence people internally and externally by expert use of verbal and written communication and through strong presentation skills
  • Ability to read and leverage data to proactively identify trends and opportunities
  • Strong ability to organize, prioritize and balance multiple sales activities
  • A deep understanding of bank structure and the operational aspects of global cash management products and services
  • Understanding of and adherence to risk guidelines to proficiently identify, manage and escalate risk to grow the business responsibly
  • Passionately curious, courageous, knowledge of bank network and effective business partnering

Nice To Haves

  • B.S. or B.A. in finance, accounting, management, or another undergraduate degree
  • Product and financial acumen
  • Ability to interact with and influence people internally and externally by expert use of verbal and written communication and through strong presentation skills
  • Ability to read and leverage data to proactively identify trends and opportunities
  • Strong ability to organize, prioritize and balance multiple sales activities
  • A deep understanding of bank structure and the operational aspects of global cash management products and services
  • Understanding of and adherence to risk guidelines to proficiently identify, manage and escalate risk to grow the business responsibly
  • Passionately curious, courageous, knowledge of bank network and effective business partnering

Responsibilities

  • Managing a portfolio of clients with duties that include developing measurable strategic plans to foster expansion, developing effective marketing and communication plans, and ensuring bank product offerings and service support meets client expectations.
  • Serving a lead role in the coordination of complex Request for Proposal processes together with the Treasury Sales teams.
  • Building partnerships with business partners and key client decision makers.
  • Completing portfolio business reviews with a focus on revenue realization.
  • Managing day to day relationships with Middle Market clients.
  • Retaining and growing existing revenue.
  • Seeking opportunities to deepen solutions per relationship.
  • Managing pricing & profitability.
  • Direct phone/web-based client calling.
  • Delivery of integrated treasury solutions to clients within an assigned portfolio.
  • Partnering closely with client-facing teammates to consult on sales opportunities.
  • Providing product expertise and consultation necessary to deliver the best possible solution to the client.
  • Actively managing and pursuing treasury revenue streams along with increasing product penetration across an assigned portfolio.
  • Working regularly with partners on fulfillment requests.
  • Coordinating regular relationship review meetings with the client team.
  • Looking at any process inefficiencies, improvements and industry initiatives that would benefit the client.
  • Maintaining a client focus, treasury industry expertise, client subsector expertise, and a broad understanding of the bank's structure.
  • Driving revenue and profitability growth by identifying new opportunities and supporting clients with both strategic and tactical needs within the region of coverage.
  • Developing data driven insights and presentations for clients, including recommendations to reduce risk, improve working capital, and digitization of payments/receipts, etc.
  • Participating in the Client Management Process that focuses on client relationship development from growth of new client relationships to deepening existing relationship through thoughtful identification of client needs.
  • Building relationships with internal business partners and key client decision makers.
  • Ensuring service and fulfilment related requests/queries are directed to the relevant teams accordingly.
  • Responding to all client and partner requests in a timely manner, and keeping stakeholders up-to-date on progress.
  • Maintaining pricing for clients (pricing changes, new services) and ensures all products and services are billed accordingly.
  • Managing client escalations and keeping the internal team informed.
  • Identifying cross-sell opportunities through account analysis & regular client interaction.
  • Protecting and growing revenue.

Benefits

  • affordable, competitive and flexible benefits
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