Treasury Product Analyst - Payments

Bank of America•New York, NY
•$95,000 - $105,000•Onsite

About The Position

US Payments turns technology shifts into scalable, controlled treasury solutions for clients across segments and industries. This role sits within the Global Digital Disbursements (GDD) Product team supporting payments across Zelle, PayPal, Venmo, and other digital payment products. We are looking for a highly self-motivated analyst who thrives on building and growing new products, establishing durable routines, performing detailed analysis, and is energized by operating in a regulated, high-growth payments environment.

Requirements

  • Strong communication skills - verbal and written.
  • Ability to self-manage: define the problem, build a plan, and deliver high-quality outputs with minimal oversight.
  • Ability to juggle multiple workstreams, prioritize and communicate concerns early.
  • Ability to multitask and prioritize work responsibilities
  • Attention to detail and rigorous focus on accuracy, reconciliation, and consistency across deliverables.
  • Strong project hygiene: version control, documentation, and repeatable routines that scale.
  • Advanced organizational skills
  • Advanced Excel and PowerPoint skills (data modeling).
  • Ability to coordinate across functions and regions and drive work to closure through partners.
  • Comfort operating in a fast-paced environment where priorities often shift and time-sensitive initiatives are brought in — without sacrificing rigor, controls, or quality.
  • Intellectual curiosity.
  • Bachelor's degree required.

Nice To Haves

  • Some experience with treasury payments products
  • Experience of working in a large, global financial institution
  • Some experience with analyzing and reporting business financials
  • Experience with BI tools (e.g., Tableau) and building repeatable reporting is a plus.
  • Comfort using AI tools to accelerate research, summarization, and first-pass analysis—paired with strong judgment and validation.
  • Experience creating dashboards/reports in Tableau is a plus, but not required
  • Experience developing and analyzing business performance and financials (KPIs, revenue/cost drivers, variance analysis, forecasting).
  • Treasury and payments products experience (or strong interest in payment rails, settlement, fraud/operational risk) preferred.

Responsibilities

  • Own competitive intelligence and market monitoring across digital digital payments, B2C payments, and adjacent payment ecosystems, leveraging internal and external data sources.
  • Produce executive-ready insights, analyses, and visualizations that inform product decisions, competitive positioning, and growth opportunities.
  • Build business cases, financial models, and quantitative analyses to support product strategy, roadmap prioritization, and investment decisions.
  • Gather and synthesize Voice of Client and stakeholder feedback, connecting customer needs with product performance, operational metrics, and risk considerations.
  • Develop recurring portfolio reporting and KPI frameworks that provide transparency into adoption, performance, financial results, and strategic initiatives.
  • Support annual planning, executive presentations, management reporting, and ad hoc analyses with clear, data-driven recommendations.
  • Support requirements and controls documentation by translating business needs, data findings, and risk considerations into clear problem statements, acceptance criteria, and operational readiness artifacts.
  • Work day-to-day with Product, Operations, Technology, Digital Channels, Sales, and Risk partners to drive alignment, unblock dependencies, and ensure decisions are well-documented and audit-ready.
  • Build and evolve performance dashboards and deep-dive analyses (adoption, client behavior, unit economics, operational KPIs), including anomaly/variance analysis and clear narratives on drivers.
  • Develop, enhance, and run risk routines (metric definitions, data sourcing, controls, reporting, issue tracking) to monitor exposure, limits, exceptions, and emerging trends; escalate with clear, evidence-based recommendations.
  • Maintain internal and client-facing materials that explain product performance, operating model, and risk controls in a clear and accurate way.
  • Develop, enhance and maintain both internal and client-facing marketing collateral
  • Naturally look for what could break, where controls are needed, and how to measure and monitor risk over time—especially in fast-moving, time-sensitive environments.

Benefits

  • Access to paid time off
  • Resources and support to our employees
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