Treasury Operations Manager - Products

Vortex Companies, LLC•Sandy, UT

About The Position

Vortex Companies is seeking an experienced, hands-on Treasury Operations Manager to lead the development and implementation of standardized credit and collection processes, oversee cash application and lockbox activities, and support daily treasury operations across multiple business entities. The role is suited to someone with a strong accounts receivable background in manufacturing, product distribution, wholesale, or another inventory-based environment, and experience implementing credit policies, managing customer credit risk, improving collections, and supporting financial system implementations. The manager will build processes, drive operational improvements, troubleshoot complex issues, and collaborate with Finance, Sales, Operations, and IT. Responsibilities span credit and collections management, cash application and lockbox oversight, and treasury and banking operations. The position requires travel of up to 25% to company locations.

Requirements

At least 5 years of progressive experience in accounts receivable, credit and collections, treasury operations, or related financial operations, with demonstrated responsibility for credit and collections management.
Experience working in a private equity-backed organization or supporting multiple business entities.
Experience in manufacturing, product distribution, wholesale, or another inventory-based business environment.
Demonstrated experience implementing credit and collections policies, procedures, and internal controls.
Strong working knowledge of customer credit evaluations, credit limits, payment terms, AR aging, collection strategies, and Days Sales Outstanding (DSO).
Hands-on experience with cash application, lockbox operations, payment reconciliation, and resolving unapplied cash and payment discrepancies.
Experience implementing or optimizing financial processes, banking services, cash application workflows, or related systems.
Advanced Microsoft Excel skills, including XLOOKUP, pivot tables, and SUMIFS.
Understanding of treasury and banking operations, including ACH transactions, wire transfers, and cash management activities.
Ability to build and standardize processes across multiple business entities while collaborating effectively with Finance, Sales, Operations, and IT.
Strong analytical, problem-solving, and organizational skills, with the ability to work independently in a fast-paced, evolving environment.
Ability and willingness to travel up to 25% to company locations.

Nice To Haves

Experience with NetSuite or similar ERP systems, including financial system implementations or integrations.
Familiarity with JPMorgan Chase banking platforms, Spectrum, and Salesforce.
Experience implementing lockbox services, onboarding banking relationships, or improving automated cash application processes.
Prior experience supervising a small team or providing functional oversight of accounts receivable and treasury activities.

Responsibilities

Lead the development, implementation, and rollout of standardized credit and collection policies across the organization's product businesses.
Establish customer credit application, evaluation, credit limit, payment term, and account approval procedures.
Use credit reporting tools such as Dun & Bradstreet, Moody's, or similar platforms to evaluate customer creditworthiness.
Develop and enforce credit hold, COD, and account release procedures.
Establish proactive collection workflows, including pre-due-date customer outreach, aging reviews, escalation procedures, and delinquent account management.
Partner with Sales and Operations to resolve customer disputes, reduce past-due balances, and improve collections.
Establish processes for tracking project-specific receivables, including municipal projects and applicable bonding requirements.
Monitor AR aging, Days Sales Outstanding (DSO), past-due balances, and collection performance; develop reporting and KPIs to measure effectiveness.
Ensure consistent adoption of credit and collection policies across business units.
Oversee cash application and lockbox processes to ensure customer payments are accurately and timely applied.
Serve as the primary escalation point for complex cash application issues, unapplied cash, unidentified receipts, and payment discrepancies.
Maintain understanding of cash application workflows across lockbox, ACH, wire, credit card, and remote deposit channels.
Partner with cash application and accounting teams to resolve posting errors, reconciliation discrepancies, and process inefficiencies.
Monitor unapplied cash balances, application accuracy, and processing timeliness, ensuring appropriate controls and accountability.
Work with banking partners and internal teams to implement and optimize lockbox services and remittance reporting.
Identify opportunities to improve automation, remittance matching, and integration between banking platforms and ERP systems.
Establish standardized procedures, controls, and reporting for consistency and accuracy across business entities.
Support daily treasury activities, including cash management, banking transactions, and account administration.
Prepare and input ACH and wire payment instructions through banking platforms, ensuring appropriate approvals and segregation of duties.
Assist with bank account administration and onboarding new entities into the banking platform.