Treasury Management Specialist

Banc of California • Santa Ana, CA

21h • Onsite

About The Position

Responsible for performing the best-in-class customer service and operational support duties relating to the Treasury Management products and services for the Bank. Performs all duties in accordance with the Company’s policies and procedures, all U.S. state and federal laws and regulations, wherein the Company operates.

Requirements

• 1-2 years’ of related work experience and/or training.
• Work related experience should consist of a credit or loan processing background.
• Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related.
• Prior banking experience required.
• Demonstrates knowledge of, adherence to, monitoring and responsibility for compliance with state and federal regulations and laws as they pertain to this position including but not limited to the following: Regulation Z (Truth in Lending Act), Regulation B (Equal Credit Opportunity Act), Fair Housing Act (FHA), Home Mortgage Disclosure Act (HMDA), Real Estate Settlement Procedures Act (RESPA), Fair Credit Reporting Act (FCRA), Bank Secrecy Act (BSA) in conjunction with the USA PATRIOT Act, Anti- Money Laundering (AML) and Customer Information Program (CIP), Right to Financial Privacy Act (RFPA, state and federal) and Community Reinvestment Act (CRA).
• Basic knowledge of related state and federal banking compliance regulations, Bank operational policies and procedures, and the Bank’s products and services.
• Effective organizational and time management skills.
• Intermediate skills in computer terminal and personal computer operation; Microsoft Office applications including but not limited to: Word, Excel, PowerPoint and Outlook.
• Intermediate typing skills to meet production needs of the position.
• Intermediate math skills; calculate interest and percentages; balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; compute rate, ratio and percent, including the drafting and interpretation of bar graphs.
• Exceptional oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and employees.
• Ability to understand and follow basic instructions and guidelines.
• Ability to communicate with individuals utilizing a telephone; requires ability to hear and speak effectively on the telephone.
• Ability to work with general supervision while performing duties.
• High School diploma or equivalent required

Nice To Haves

• Bachelor’s Degree preferred.

Responsibilities

• Provides a full range of best in class professional, technical and general support to customers and Bank personnel.
• Products included in this support include Retail and Business Online Banking, eBanking Wires, ACH, Remote Deposit Capture, Positive Pay, Account Reconciliation, Lockbox, 3rd Party Depository Services, Merchant Card Services, Account Analysis.
• Performs customer setups; prepares contracts and maintains customer files; tracks sales records, monitors product usage and systems authority.
• Resolves problems within given authority.
• Assists in providing a written response to Request for Proposals.
• Helps in the coordination and support of audits and examinations.
• Provides clerical assistance in training Bank personnel on the features and benefits of Treasury management products and services.
• Performs a variety of routine daily tasks; reviews reports, prepares correspondence; and participates in special department projects.
• Responds to inquiries or refers inquiries to the appropriate department or person and exhibits the necessary follow through with customers and/or staff involved.
• Consistently applies superior decision-making techniques pertaining to inquiries, approvals and requests as they apply to existing policies and procedures, keeping within assigned approval limits and using these instances as learning tools for employee development.
• Operates computer terminal or personal computer to process account activity, determine balances and resolve problems within given authority.
• Answers telephones, answers questions and directs callers to proper Bank personnel.
• Assumes responsibility for various department functions in the absence of staff members or in overload situations.
• Follow all established policies and procedures.
• Perform other duties and projects as assigned.

Benefits

• Eligible to participate in the company’s 401k plan which includes a company match and immediate vesting.
• Comprehensive insurance options including medical, dental, vision, AD&D, supplemental life, long-term disability, pre-tax Health Savings Account with employer contributions, and pre-tax Flexible Spending Account (FSA).
• Adoption, surrogacy, and fertility assistance.
• Paid parental leave and family support solutions including care options for your family.
• Paid vacation days, holidays, and volunteer time off.
• Tuition reimbursement.
• Annual mentorship program.
• Leadership development resources.
• Access to LinkedIn Learning.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED