Treasury Management Sales Associate 2

U.S. Bank • Gresham, OR

2d • Hybrid

About The Position

U.S. Bank is currently seeking a strong candidate to join our team of professionals as a Treasury Management Sales Associate (TMSA). TMSA will assist the Treasury Management & Payments Consultants (TMPC) in revenue generating activities and collaborate with Treasury Management Implementation to oversee facilitation of implementing treasury management services for business banking customers.

Requirements

• Bachelor's degree or equivalent work experience
• One to three years of relevant experience, preferably in banking and/or customer service
• Proficient computer navigation skills using a variety of software packages including Microsoft Office applications

Nice To Haves

• Basic knowledge of treasury management products
• Ability to identify and resolve/escalate problems with minimal guidance
• Strong professional verbal and written communication skills
• Strong customer service skills
• Existing knowledge of U.S. Bank platforms a plus

Responsibilities

• Assist customers with implementation documentation to ensure a smooth implementation of new banking services.
• Identifying opportunities to deepen existing customer relationships by offering solutions to meet identified needs.
• Clearly understand customer needs and expectations while delivering customer service in a knowledgeable, accurate and professional manner with the ability to deal effectively and tactfully with customers in handling complaints, problems and general inquiries.
• Work completed in a neat, efficient and accurate manner. Volume of work produced meets expectations. Plans, organizes and prioritizes work to meet deadlines.
• Fosters collaboration with other groups by building credibility and trust.
• May accompany TMPC virtually on customer calls

Benefits

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short-term and long-term disability
• Pregnancy disability and parental leave
• 401(k) and employer-funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level