Treasury Management Revenue and Billing Manager

Fulton Bank•East Lampeter Township, PA

7d•$81,200 - $135,300•Hybrid

About The Position

This is a full-time career opportunity that can be remote or hybrid. This role is responsible for leading the strategy, governance, execution, and optimization of Treasury Management fee revenue and client billing processes. The role ensures accurate and timely billing, drives revenue capture, oversees pricing implementation, identifies opportunities to reduce revenue leakage, and provides analytical insights that support growth, profitability, and client satisfaction. The manager leads a team responsible for billing operations, fee maintenance, revenue reporting, pricing administration, and revenue integrity, while partnering closely with Treasury Sales, Product Management, Commercial Banking, Finance, Operations, and Technology teams to support business objectives and enhance client outcomes.

Requirements

Bachelor's Degree or the equivalent experience. Specialty: finance, accounting, business administration or related. (Required)
7 or more years treasury management, commercial banking, revenue management, pricing, billing operations, finance, or related discipline. (Required)
3 or more years leadership experience managing teams and operational processes. (Required)
Treasury Management billing and account analysis systems expertise. (Required)
Strong financial analysis and data interpretation capabilities. (Required)
Knowledge of commercial banking profitability drivers. (Required)
Advanced Excel and reporting/dashboard tools. (Required)
Excellent communication and presentation skills. (Required)
Ability to influence stakeholders across multiple business lines. (Required)
Strong project management and process improvement skills. (Required)
Individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.

Nice To Haves

CTP (Certified Treasury Professional) certification. (Preferred)

Responsibilities

Develop and execute Treasury Management revenue optimization strategies that enhance fee income and profitability.
Monitor fee revenue performance and implement initiatives to improve revenue realization and recover lost revenue opportunities.
Analyze client utilization, profitability, and pricing trends to recommend revenue enhancement strategies.
Partner with Treasury Sales Officers and Relationship Managers on pricing execution and client profitability initiatives.
Support annual pricing reviews and fee schedule updates.
Lead all Treasury Management billing processes, including monthly billing cycles, exception management, and billing adjustments.
Ensure billing accuracy, timeliness, and adherence to established policies and procedures.
Oversee fee maintenance, account analysis systems, earnings credit rate administration, and billing platform management.
Develop and maintain billing procedures, process documentation, and operational standards.
Resolve complex client billing inquiries and escalations.
Administer Treasury Management pricing structures, exception processes, and fee schedules.
Ensure pricing approvals comply with governance standards and delegated authority requirements.
Maintain pricing integrity across systems and client portfolios.
Support pricing committees through reporting, analysis, and recommendations.
Partner with Product and Finance teams to assess pricing effectiveness and support pricing strategy decisions.
Produce executive reporting and dashboards that provide insight into revenue trends, billing performance, pricing effectiveness, and profitability.
Develop and monitor KPIs related to revenue capture, operational efficiency, and pricing performance.
Support budgeting, forecasting, and strategic planning activities through data-driven analysis.
Deliver actionable insights and recommendations to senior leadership.
Establish and maintain operational controls that safeguard revenue integrity and support accurate billing.
Identify control gaps and lead remediation efforts to mitigate operational and financial risk.
Ensure compliance with internal policies, audit requirements, and regulatory expectations.
Partner with Risk, Audit, Compliance, and Finance teams on examinations, reviews, and control assessments.
Lead, coach, and develop a high-performing Revenue Management & Billing team.
Establish performance goals, productivity standards, and service-level expectations.
Foster a culture of accountability, continuous improvement, operational excellence, and client focus.
Build strong cross-functional partnerships across Commercial Banking and support areas.
This role may perform other job duties as assigned by the manager.
Each employee of the Organization, regardless of position, is accountable for reading, understanding and acting on the contents of all Company-assigned and/or job related Compliance Programs, regulations and policies and procedures, as well as ensure that all Compliance Training assignments are completed by established due dates.
This includes but is not limited to, understanding and identifying compliance risks impacting their department(s), ensuring compliance with applicable laws or regulations, and escalating compliance risks to the appropriate level of management.

Benefits

medical plans with prescription drug coverage
flexible spending account or health savings account depending on the medical plan chosen
dental and vision insurance
life insurance
401(k) program with employer match
Employee Stock Purchase Plan
paid time off programs including holiday pay and paid volunteer time
disability insurance coverage
maternity and parental leave
adoption assistance
educational assistance
a robust wellness program with financial incentives